My Rec Tec had some paint peeling off. I called, they said it was probably due to a batch of steel that didn't get the oil used in cutting process wiped down correctly.
They then sent me a whole new one! Mine worked fine, just had a bit of paint peeling. But bam, they replaced it, no charge, no shipping, no hassle.
I love it!
FWIW...........while in Vicksburg, I was out of pellets so I got some at TSC.....which are hardwood, but made for the heating stoves. They work........but no flavor. They are only $5.00 for 40 lbs, however!!!!
Just an FYI. Make sure you get ones that are 100% hardwood, but I'm going to mix this with mequite/hickory/etc pellets for flavor........OR just chunk 'em.
"Next to prayer, fishing is the most personal relationship of man"Calvin Coolidge
"American by Birth, Southern by the Grace of God"Lewis Grizzard
2016 GMC Denali 3500Dually--2017 CC 36CKTS