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Old 03-17-2014, 09:29 PM   #151
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I got two of everything, except for the four pop rivets and one white tube. OC you build a mean shipping tube!
White tube? Don't know what that is you're referring to. FYI, UPS broke the end out of one and lost all the hardware.
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Old 03-17-2014, 09:47 PM   #152
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UPS broke the end out of one and lost all the hardware.[/QUOTE]
Knowing what it took to get the plywood out of the one I received, I can't imagine how one could accidentally be removed; that had to have taken quite a lot of force.
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Old 03-17-2014, 09:50 PM   #153
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UPS broke the end out of one and lost all the hardware.
Knowing what it took to get the plywood out of the one I received, I can't imagine how one could accidentally be removed; that had to have taken quite a lot of force.[/QUOTE]

Drilling the pop rivets out is the easiest way, but to break one, it would have to have been thrown.
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Old 03-17-2014, 10:20 PM   #154
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OC, We received ours today, no extra parts. One end was also broken out and just loose in the end of the tube, but all hardware was accounted for. UPS definitely throws their cartons, etc into the trucks.....I've seen them do it at work.
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Old 03-18-2014, 04:23 PM   #155
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Anybody get their awning poles today? Let me know if you got an extra pole assy and extra hardware.
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Old 03-18-2014, 04:28 PM   #156
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Our two sets came in today OC. No extra poles (dang those tubes were roughed UP!, good thing you packed them so well), not sure about extra hardware yet.

The wooden plugs were loose....the rivets were broken out of the side of the wooden plug, but they were still *inside* the tube, thankfully.

I'll take it all out of the tubes in a bit and do an inventory on the hardware.
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Old 03-18-2014, 04:44 PM   #157
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There here!

Just got our poles from UPS. Like with some others, the packing tube had one end cap missing. Somehow all the parts and instructions were there. On first inspection I'm impressed with the cunning design, quality of materials and the exceptional workmanship. Hope to install this weekend.
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Old 03-18-2014, 04:49 PM   #158
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OK, curiosity did his number on this cat.

I just fully unpacked them. Those are some heavy duty poles!

Two sets of poles (as ordered) and two complete sets of hardware;

8 pop rivets
4 upper brackets
4 lower brackets
4 long bolts with nuts
4 "D" pins
2 sets of directions

I pitched the shipping tubes out the back door (for now) but leaned the poles up against the wall just inside the back door. That way he has to look at 'em on his way out to his shop to work on the golf club components that came in today also! Just a reminder...yanno?
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Old 03-18-2014, 04:53 PM   #159
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Just got our poles from UPS. Like with some others, the packing tube had one end cap missing. Somehow all the parts and instructions were there. On first inspection I'm impressed with the cunning design, quality of materials and the exceptional workmanship. Hope to install this weekend.
The only thing holding the wooden plug in place on one of our shipping tubes was the duct tape.

One shipping label was almost entirely scraped/gouged off. They look like they went through a war zone!

No doubt, OC, they were tossing them, and, they travel down conveyor belts that make almost 90* turns, and probably some of them jumped the track during that.

All's well that ends well with us! they are PURTY! and gonna be downright blingy once they're polished.

Someone mentioned "Red Hot" degreaser. Where can that be bought? (got the Mother's stuff)
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Old 03-18-2014, 04:53 PM   #160
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I just hope everyone is pleased with them. If someone isn't pm me and we'll work it out up to and including a full refund.
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