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Old 05-07-2019, 09:47 AM   #1
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A/C issue

I have a 2016 model year Wildwood I purchased in late 2015. I had to have the A/C replaced in late 2016, itís a Dometic. It was covered under the warranty so the replacement did not cost me anything, as far as that goes I have no complaints. The A/C is out again and needs to be replaced. I think 2 A/Cís in 3 years is to many and Iím thinking about changing to a different brand. The dealer I took it to says it can be done but the thermostat will need to be replaced and the furnace rewired. My question is, do I replace it with the same brand and chance that itís a fluke, or change brands and go to the extra expense of making it work. The A/C is ducted by the way. The dealer says Dometicís will sometimes last 2 years and sometimes 20 years and its just luck. Everything on the camper as far as electric is working correctly.
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Old 05-07-2019, 10:07 AM   #2
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Supposedly they fixed the problem in ? July of 17... as my memory tells me. Might look for a production date and see if you can tell when it was born.

I make the assumption it has stopped cooling and not something else? If it is used a lot or in a dirty environment or maybe it sucked up something or the evaporator or filter is dirty or a few other things. I know most of those are stupid, but after 35 years of a/c crap you gotta start simple. The typical customer always says "It's low on Freon" about the only time that's true is in a leaker.
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Old 05-07-2019, 10:30 AM   #3
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The level of difficulty in changing to a different brand is related to which thermostat you have and how difficult it would be to run new thermostat wires from the A/C to the thermostat.

If you'll post the thermostat you have we can tell you if you'll have to run new thermostat wires in order to change brands.

As for the rewiring of the thermostat, (if it's a Dometic LCD t-stat) that's almost a non-issue as the furnace thermostat wires are already in the A/C control box so all that will have to be done is splicing (a couple of wire nuts) the existing furnace wires to the new thermostat wires. While they're pulling new thermostat wires, just make sure they pull an 8 conductor instead of just a 6 conductor and use two of the wires for the furnace.

Now to address whether you should change brands or not. There were a few years in the 14' to 16' years where Dometic had problems with their units, but that seems to have passed. So I don't know if it's worth it to change brands if the cost of running new thermostat wiring is prohibitively high.
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Old 05-07-2019, 10:41 AM   #4
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I checked all the basic stuff. The filter is clean, I checked the coils and they are clean, There are no obstructions in the duct work. The fan and compressor are both on. The intake and out take air are 5 deg different. I think the unit is bad.
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Old 05-07-2019, 10:59 AM   #5
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If you can pull the thermostat cover and show the subase plate with the wiring attached. Post it so we can look at it, I'm not a fan of Dometic by no means but the brisk air and penquin model are not bad, they are there new lines. If I was going to change I would go to a Coleman 15,000 unit. Coleman stats are cheap and they are 4 wire stats. There is really no problem then. But let's see what you have before anyone can really give you advice. Don't trust the stealer. There is no problem to connect your furnace, that's what caught my eye when I read this.
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Old 05-07-2019, 11:01 AM   #6
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I guess I'd be better off with a direct replacement. If they corrected the issue maybe the third time is the charm. Given the time frame I imagine the replacement unit was built in 15 or 16. Since this unit is out of warranty I'll do the work myself. If I decide to change I'll pull 6 conductor wire that's good thinking. I take care of my camper and do most of the work myself. The work I've had done at dealerships has been poor quality to say the least. I appreciate the advise.
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Old 05-07-2019, 11:03 AM   #7
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I'm away from the camper at the moment, I'll take some pictures and post them when I get home.
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Old 05-11-2019, 08:18 AM   #8
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As it turns out the dealer replaced the AC with a 13000 BTU and the Camper came with a 15000. The dealer is out of business now so I have no recourse so I'm installing the correct Dometic unit and I'm going to see how long it will last. If it doesn't last I'll replace it with another brand. Since every sealer service center I've dealt with so far has been less than honest I will be installing the new unit myself so this time I know it will be the correct one. Thank's for all the help.
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Old 05-11-2019, 08:41 AM   #9
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While I've never replaced one myself a direct replace looks pretty straitforward. You can most likely replace it twice yourself for less than the cost of changing brands, thermostat, etc.
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