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Old 05-11-2009, 06:20 AM   #1
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A lesson learned on Mothers Day

Return to our seasonal site for the second time on Mothers Day weekend the weather was bad as far as rain go's the week before. Our awning of course was rolled up when we left the week before so I open the awning so it would dry out, the weather was good a lot of sun shine but just a little breezy. We left the awning open and then decided to take the dogs for a walk. We were gone for a good while, meet a nice couple from Boston, they were first time campers with a class "A" motor home, anyway when we returned to our camper I notice that the awning was setting on top of the camper roof. The supports that are attached to the roof cutter that keep the awning from lifting snapped at the rivets on both sides causing the main supports to come apart but still attached to the roller. The supports that snapped were laying on the ground but everything else was on top of the roof. I was able to get everything off of the roof that was left and put the main supports back together and was able to roll the awning back up, however checking damages I found that one of the main supports skipped across the roof and tearing the material in two places, when the roller came down it hit the sky lite over the shower and cracked it and a hole was put in the middle of the awning material for the antenna that was in the up right position. I used duct tape to cover both the damage roof and the sky lite until I can get back on Memorial Weekend hopefully with replacement parts for the awning and sky lite and a repair kit for the roof. Here is the worst part, I had the ackers in the ground for the awning tie downs and did not use them, I deserved this I can only be mad at myself So let this be a lesson, if you have tie downs use them and if you don't have them get them. You just don't know what will happen. I am hoping I can buy just the upper supports for the awning with out spending $1,300 bucks for a complete awning.
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Old 05-11-2009, 07:32 AM   #2
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You can get the parts from Reicharts RV you'll need your model and serial numbers to order them had to replace one of my support arms last year luckily no other damage was done, now I use the awning tie downs. We where at Fort Whaley in Ocean City this past weekend and our neighbor lost his awning in a thunderstorm that came though they wasn't there at the time it happen and the storm only lasted 5 minutes or less but the damage was all ready done, I did go over and and was able to get it roll up so no more damage would happen but one of the sliding support arms brackets was broken and the arm was bent. When he came over the next morning he thank me for rolling it up so no other damage would happen and said he was going to get the tie down when he seen mine. It's a cheap fix for something that could cost you alot more in replacement parts as I found out
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Old 05-11-2009, 08:47 AM   #3
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You can get the parts from Reicharts RV you'll need your model and serial numbers to order them had to replace one of my support arms last year luckily no other damage was done, now I use the awning tie downs. We where at Fort Whaley in Ocean City this past weekend and our neighbor lost his awning in a thunderstorm that came though they wasn't there at the time it happen and the storm only lasted 5 minutes or less but the damage was all ready done, I did go over and and was able to get it roll up so no more damage would happen but one of the sliding support arms brackets was broken and the arm was bent. When he came over the next morning he thank me for rolling it up so no other damage would happen and said he was going to get the tie down when he seen mine. It's a cheap fix for something that could cost you a lot more in replacement parts as I found out
Thanks for the reply, I have there phone number and I am waiting for them to open. This is the 3rd time I have had to replace the awning on this camper. The first time it was replaced because of a factory defect at time of delivery, the second time was because of a storm at Frontier Town in Ocean City the awning filled up with water faster then it could drain and bent the roller in half, I had to cut the awning off the first day of a weeks vacation there, this time it was all me. One problem I have found with this Rockwood is that the awning has to be completely straight out on one side to keep the door from hitting the bottom of the awning, it must be the design of the low roof and the tall exterior door. Did not have this kind of problem with my first TT which was a Fleetwood Mallard. By the way I bought both of my campers form Reicharts.
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Old 05-11-2009, 11:00 AM   #4
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Just found out that A&E awnings are made by Dometic, Dometic had a fire at there plant so if you are waiting for parts they may be delayed, the last I heard they will not be shipping anything before the 18th of May.
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Old 05-11-2009, 11:11 AM   #5
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Sorry about your awing mishap.

We had a seasonal site for 8 years. The awining was rolled out on April 15th each year and rolled up again on October 15th.

Tie downs and multiple de-flappers on each end, plus maybe a smidgen of good luck!

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Old 05-11-2009, 07:05 PM   #6
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Tie downs and multiple de-flappers on each end, plus maybe a smidgen of good luck!

John U
Oh so true. Before we got our new rig with the power awning I used tie downs and two sets of de-flappers per side ALWAYS! I sure miss the old awning. The power one is convenient but can't be tilted to let the rain run off so I can't tie it down either, have to be able to roll it up if the water accumulates.

Sorry about the awing and associated damage though. Will insurance cover?
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Old 05-14-2009, 05:27 AM   #7
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Oh so true. Before we got our new rig with the power awning I used tie downs and two sets of de-flappers per side ALWAYS! I sure miss the old awning. The power one is convenient but can't be tilted to let the rain run off so I can't tie it down either, have to be able to roll it up if the water accumulates.

Sorry about the awing and associated damage though. Will insurance cover?
Yes, insurance will cover It, but I may be able to do the repairs my self. By the time I pay the deductable it could cost me more in the long run. Just need some replacment parts and rework the inner supports, cut and redrill.
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Old 05-16-2009, 08:53 PM   #8
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NWJeeper call your local dealer about the fix for the awning. That is if it is a Dometic electric awning. I got one for my V-Lite and it works great.
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Old 05-16-2009, 10:23 PM   #9
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My inner supports have been ordered. They are called rafter supports, these are the ones that are attached to the campers gutter and once the awning is open they slide up in the main supports and lock in place at the roller. My rafters broke at the revits where they are attached to the gutter on both sides. I wish I had taken a pic of It.
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Old 05-17-2009, 01:26 PM   #10
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NWJeeper call your local dealer about the fix for the awning. That is if it is a Dometic electric awning. I got one for my V-Lite and it works great.
Mine is new enough that it already has the automatic spring arm installed on the rear leg of the awning. The problem with that is that because motorhomes have a natural rake built into the rear suspension to help carry the weight of gas, water, stuff, etc, if I pull into a spot that is perfectly level the floor of my rig is still running down hill to the front. Therefore to level the rig my front levelers will raise the front wheels all the way off the ground, which doesn't bother me but it doesn't usually get the awning high enough on the front end to allow water to run to the rear and allow that arm to do it's job. I am considering buying the adustable section that most have been getting as the retrofit and putting it on the front arm so that I can manually tilt it a bit. I'm sure the awning works great attached to a wall at the factory when they test them but in the real world they have a lot of shortcomings.
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