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Old 06-21-2012, 09:39 AM   #1
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Join Date: Apr 2008
Location: Long Island (Nassau County), NY
Posts: 4,200
Attn All Berkshire Owner with side view cameras

Was just reading another post and discovered that the manufacturer of Jensen and Voyager products monitors this forum. I replied to the original post stating the numerous times that problems have ocurred with the Voyager side view cameras. If you want to add to this post so that we can enumerate all the problems maybe we can get some sort of resolution. The poster is: Jensenrvdirect if you would like to send a message directly to them but I think we should all try to reply to one post so that they can see how widespread the problem is!

Tom and Margaret
2014 Berkshire 390bh-60

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Old 06-22-2012, 07:04 AM   #2
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Join Date: May 2012
Posts: 48
I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance in this matter.

ASA works toward continuous improvement in all areas of our product line, including design, dependability, features & function. We stand behind our product and will warranty defective product as needed. For any warranty assistance, please feel free to visit your dealer or contact our Technical Service department at 877-845-8750 (M-F, 8:00AM to 6:00PM EDT).

We appreciate any feedback that helps us continue to make improvements to better meet our customerís needs. I will forward any suggestions on to our product development team.
ASA Electronics - Producer of JENSEN RV TV's, stereos & speakers; Voyager Observation Systems & Advent appliances.

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