Automotive (and RV) systems are designed so that if they fail, i.e. loose vacuum, they will fail to the defrost mode, i.e. blow air out the defrost vents.
If this is whats happening, you probably have a vacuum line that's cut or disconnected.
As for hot air, Many cars use a "Blend Door" to mix hot and cold air. On my F53, It doesn't have a "blend door" it has a water shutoff valve.
If this valve fails to close, you get hot air. Some of these valves are electric, some are vacuum , and some (mine) are controlled by a cable.
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2001 Coachmen Mirada (Ford F53 6.8L V10) - Toad 2003 Saturn Vue
It won't do MACH 2, but I can get a sandwich and take a pee.
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