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Old 05-12-2015, 09:18 PM   #1
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dvd player

We have a 2013 sv285 sport. We are trying to view a dvd. We get the sound but no picture. It has the jenson AWM965. Can someone help??

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Old 06-22-2015, 09:04 PM   #2
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These units have a history of poor reliability and are fairly expensive to have repaired. I'd told you can buy a refurbished unit for a couple hundred bucks where a new replacement will be "north" of $400.

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Old 06-25-2015, 08:20 AM   #3
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Could be a loose av cable (yellow wire at back of TV). Try reconnecting. Can also try connecting the same cable to a different TV to verify that it's the DVD and not a TV issue. (Blown TV can still do sound without picture). Temporary fix; run to a walmart and grab a $30 DVD player if needed in the short term.
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Old 06-25-2015, 08:23 AM   #4
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Cables could also be mixed, verify they are all connected at both ends in the right order, red w/red white /white, and yellow/yellow. 1 right audio cable will give you sound in either left speakers, or right, but not both.
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Old 06-28-2015, 09:39 AM   #5
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I had the same issue with mine. I pulled the radio out and the plugs were plugged into the wrong spot in the back of the radio from the factory.
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Old 06-28-2015, 09:43 AM   #6
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I have a Magnavox tv and a Jensen unit.

Source must be set to video with the remote, it does not do it automatically.
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Old 06-29-2015, 05:28 PM   #7
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My Jenson plays DVDs and the audio is even wired to play over the trailer speakers. Problem is, it makes all the DVDs black and white. 8(

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