Sounds like the unit is broken. We had a safe at work that was like that. The factory rep came out and their "secret reset" codes would not work either. Finally after getting inside they determined it was the electronics had failed. They keypad and display appeared to be working normally, but it just flat would not open. Might be a warranty issue? Worth spinning it that way to CW and see what they have to say.
__________________
Just the 2 of us in a...
"Currently between trailers"
Sold the 246RKS in 2023
|