 |
|
10-25-2011, 07:24 PM
|
#1
|
|
Member
Join Date: Jul 2011
Location: Warrensburg, MO
Posts: 40
|
Electric Tongue Jack
Just checking to see if anyone is having problems with the LGI electric tongue jack. According to my local dealer there is a known problem (stops working) with the white top version. Hum, maybe a recall? Waiting on a replacement.
__________________
2006 Dodge 2500 Crew Cab 5.9L Cummins 4X4 Big Horn
2010 Forest River Flagstaff 831QBSS - Equal-i-zer Hitch
--- 2011 5 outings & camped 14 days,
2012 3 outing & camped 7 days
|
|
|
|
10-25-2011, 08:20 PM
|
#2
|
|
Senior Member
Join Date: May 2011
Location: south Kansas City area
Posts: 346
|
Ours is a black unit and no problems so far.
__________________
Randy and Patty
2012 Windjammer 3008W
2011 Ford F150 XLT 4X4 Ecoboost
|
|
|
|
|
10-25-2011, 09:10 PM
|
#3
|
|
Member
Join Date: Jul 2011
Location: Warrensburg, MO
Posts: 40
|
I'm told the black units are good and much quieter.
__________________
2006 Dodge 2500 Crew Cab 5.9L Cummins 4X4 Big Horn
2010 Forest River Flagstaff 831QBSS - Equal-i-zer Hitch
--- 2011 5 outings & camped 14 days,
2012 3 outing & camped 7 days
|
|
|
|
|
10-26-2011, 05:25 PM
|
#4
|
|
Member
Join Date: Jul 2011
Location: Warrensburg, MO
Posts: 40
|
So I go and pickup my replacement jack today. No problem, it's an hour drive one-way. I get there and wait for 30 mins for my point of contact for warranty work, so the person at the counter figures out what I need (so I thought) and has another person help and still haven't seen the warranty manager. They bring out the jack with a black top and I say "I was told it was going to be a white top" anyway they finish the transaction and out the door I go. I get home and installed the jack and 15 minutes later I get a call from the warranty manager. "Sir we gave you the wrong jack. It belongs to another costumer and we need it back" How is this my problem? I will take it back but not happy about it. In an earlier conversation with the warranty manager, we discussed the difference between the white and back tops. Not much just an updated version. I'm still not sure how this is my problem? I said something about the white top at the counter, I assumed they knew what they were doing????
__________________
2006 Dodge 2500 Crew Cab 5.9L Cummins 4X4 Big Horn
2010 Forest River Flagstaff 831QBSS - Equal-i-zer Hitch
--- 2011 5 outings & camped 14 days,
2012 3 outing & camped 7 days
|
|
|
|
|
10-26-2011, 06:05 PM
|
#5
|
|
too fast turbo sled
Join Date: Aug 2011
Location: Lowden , Iowa
Posts: 3,276
|
I would hope they would compensate you for your time and fuel then gladly take it back .
__________________
2005 silverado 2500hd pro ride 5th
2011 palomino sabre 32 bhok-6
2012 arctic cat f1100 turbo limited edition sno-pro
Ron and Amy Benhart
2012 nights camped (5)
|
|
|
|
|
10-26-2011, 07:52 PM
|
#6
|
|
Senior Member
Join Date: May 2011
Location: south Kansas City area
Posts: 346
|
I agree with turbo. They owe you something for your time and trouble especially since you were verifying what they were giving you. Before returning, I would get them to email you some type of agreement on compensation. Fuel, or better yet, the black jack.
__________________
Randy and Patty
2012 Windjammer 3008W
2011 Ford F150 XLT 4X4 Ecoboost
|
|
|
|
|
10-26-2011, 07:59 PM
|
#7
|
|
Moderator
Join Date: Aug 2010
Location: Southeast Wisconsin
Posts: 1,825
|
X3
Not your issue. Or have them drive the hour to your place.
By the way, my LGI (black) was just replaced under warranty. I opted for a Barker. Faster and quieter.
__________________
Scott
DW, DD's x 3 and Murphy the Camping Dog - A Golden
2012 Shamrock 233S
2008 Toyota Sequoia 5.7L 4WD, P3, Equal-i-zer
|
|
|
|
11-08-2011, 01:20 PM
|
#8
|
|
Junior Member
Join Date: Nov 2011
Posts: 16
|
I was hooking up my Jayco TT to go to Orlando to trade for my Cardinal fifth wheel. My LGI electric jack kept blowing fuses, it appeared to have mositure on the inside of the head. Put the manual jack back on and threw the electric one away, obviously don't need it with the Cardinal.
__________________
Jerry, Johnnie, CC, Dixie Rose, and Beau
2012 Cardinal 3450RL - TrailAir Rota-Flex Pin Box, Equa-Flex Equalizers, Level Up Auto Level, Winegard SK-3005 Satellite System
2011 Chevy 2500HD - 6.6L Duramax, Allison Tran, Husky HD Aftermarket 5/1 Springs, Air Lift LoadLifter 5000 Air Bags, Drawtite Pro Series 20K Fifth Wheel with Square Tube Slider
|
|
|
|
|
11-08-2011, 02:06 PM
|
#9
|
|
Senior Member
Join Date: Mar 2011
Location: Wisconsin
Posts: 766
|
Quote:
Originally Posted by troyt
So I go and pickup my replacement jack today. No problem, it's an hour drive one-way. I get there and wait for 30 mins for my point of contact for warranty work, so the person at the counter figures out what I need (so I thought) and has another person help and still haven't seen the warranty manager. They bring out the jack with a black top and I say "I was told it was going to be a white top" anyway they finish the transaction and out the door I go. I get home and installed the jack and 15 minutes later I get a call from the warranty manager. "Sir we gave you the wrong jack. It belongs to another costumer and we need it back" How is this my problem? I will take it back but not happy about it. In an earlier conversation with the warranty manager, we discussed the difference between the white and back tops. Not much just an updated version. I'm still not sure how this is my problem? I said something about the white top at the counter, I assumed they knew what they were doing????
|
I would have kindly informed them that I was not able to return it and they would have to arrange to have it picked up. End of story.
__________________
2012 Rockwood 8293RKSS
2006 Dodge Ram 2500 5.9L Cummins Turbodiesel 4x4
2002 Dodge Durango 4.7L 4x4
Days camped 2011:61 (5/21 to 10/22) Days reserved 2012 (so far!!) 56  Days camped 2012: 9
|
|
|
|
|
11-08-2011, 02:09 PM
|
#10
|
|
Senior Member
Join Date: Aug 2010
Location: Tomball
Posts: 688
|
I would not take it back, that was their mistake not yours!
__________________
Dan, Kelly and Maddy.
Cupid and Kandi the Camp Dogs
Tomball, Texas
2006 Salem LE 29BHSS
2003 Ford Expedition Eddie Baur 5.4 w/ factory tow package 
|
|
|
|
|
|
| Thread Tools |
|
|
| Display Modes |
 Linear Mode
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Threads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
» Online Users: 672 |
| 149 members and 523 guests |
| 1l243, 5Galvs, adp1326, Alisa06, armye7, B47, bagged123, BeagleIL, bean, Bearcat55, BlakeB, BLTOH, bo criswell, bob213, bob34787, boubou, Buckeyecmpr, buckeyefan, Buffalohunter, Cafjackracing, cat1956, CCrane2299, cfsoistman, chof16, clarktod, ColoradoGreg, Cowracer, cyclepuck, danielpburke, danred, dapersico, DAREK.NIEUWSMA, Darren K, dashonthedash, davidjb, depo, dfrauhiger, DGrissom, Dodge Guy, donn, doosterhouse, Douginbc, dville_v-lite, dwmangold, EastlakeRoo, ecrissman, electromagn8, emljr, Falcon35, Filthy Beast, Fire Instructor, FR28footer, gamller36, Gary0848, gator14, grayfox, hairmommy, hokiecampers, Iggy, iluvlcy, Italia2012, Itsthetwoofus, jamesroadking, Janet H, jar3316, jaydub3000, jerbear62, Jhawkfan44, jmamhd, jrat, justinph, jwuertz, ken0042, kentkings, kybaja, KyDan, lbrjet, ldmcmahan, LeadPoop, LFugate, lindy, lmcleister, lochsa, Lonewolfcry, lowbubba, mack63, Malco, manvel, Mark S, Medic44, merlin66043, mhartzel, Mickey1, MIKE44460, milw156, MN128S, Mnflyboy, mrores, mtnguy, nailit, ncgrl1, OffPavement, pandkm, papap, ParrotHead, PaulK, Paulpro4x, pchrcane65, Phil1, polkatronron, punkaccountant, quackor, racedaymechanic, redfox217, Rest and Relax, Retired63, rickthelen, Rob H, SabreSam, sail2liv, Savage, scout800, SDENN4281, sellis1053, shane1234, shineysideup, SimchaSabre, skeeterbait8, skennedy, Stank Bait, Stedman1, stevem4134, T.Kott, TacBear, tedstr, texashatter, tlc, tmmar, travyp, Triguy, Vernk, Vette4trcr, wagon52, Warrior, whj77372, william.migues, windrider, wolfpack21643, Zadnichek |
| Most users ever online was 944, 03-04-2012 at 01:27 PM. |
|
Chevy Camaro Forum
Ford Mustang Forum
Jeep Wrangler Forum
Volkswagen Touareg Forum
Land Rover Defender Forum
