Thread Tools Display Modes
Old 10-06-2019, 09:09 PM   #1
Junior Member
Join Date: Oct 2019
Posts: 1
Good Warranty Contact at FR?

Hi gang - I've been a lurker since before I bought my A-Frame in 2017. I have a question so made an account.

I have a pretty bad failure that I am pretty sure was caused by my selling dealer while under warranty. This dealer has said that they do not have the equipment to fix my problem and I may need to ship my trailer to Indiana.

I've lost all confidence in the dealer and would like to talk to someone at FR warranty to see what may be involved and if I can have it serviced at another dealer under warranty because I'm certain it is part of the same issue I got repaired while it was still under warranty (bubble window leak).

I need to know the following:
1. Would my issue still be covered cost-wise

2. Can I get repair at a local shop?

3. How would that ultimately work if FR decided to charge my original dealer for the work?

I'm at my wit's end and this is the 3rd major problem I've had with the trailer. It has been sitting at the original seller since mid July with no progress and I can't leave it with them any more if no work is going to be done.

Any help with a known good and heloful contact that I can reach by phone or email? Thought I would ask you guys first.


corvmac is offline   Reply With Quote
Old 10-09-2019, 11:43 AM   #2
Fulltime family RVer
ependydad's Avatar
Join Date: Nov 2011
Posts: 19,209
The best course of action is to use the Contact Form on the Forest River website to get a call or email back from the warranty contact for your specific brand.

You can also try contacting Bob (F.R.O.G.) here on the forum for help in who to contact.
2018 Ram 3500 DRW/crew cab/long bed/4x4/4.10 gears pulling a 2017 Spartan 1245 by Prime Time
Checkout my site for RVing tips, tricks, and info | My family and I have fulltimed since June 2015
ependydad is offline   Reply With Quote


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by


This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 05:04 AM.