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Old 03-06-2010, 05:52 PM   #31
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However in my case I was exactly off 1.5" on the passenger side vs the driver side. Not acceptable. Best you can do is email John at FR and ask if the shim in the rear is necessary or not like I did. Each floorplan and rig will be different so there are instances where I could see this as being necessary.
Thanks for taking a look. I bet I need it removed, but I'll let John tell me. My rig isn't on level ground right now (got my 5 foot level out and checked), but I will plan to find a level spot and measure before I start the season. Shim on or shim off, I'll sleep better knowing it's right.
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Old 03-08-2010, 02:17 PM   #32
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nwjeepn.....
Here are pics of the rear springs of our 2010 Georgetown 378, no spacers.
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Old 03-08-2010, 02:30 PM   #33
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Betndavrv2,

As it should be then. As John at FR said there is no need for them and shortly after they built mine they probably stopped putting them in. Probably sometime after a build date of early '09 they stopped using them. My '09 is probably one of the last ones as we took delivery in September of '08 and a few months later the '09s had the one piece windshield. I would bet that the body changes would coincide closely with whether or not that spacer might be there.
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Old 03-08-2010, 05:45 PM   #34
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Well finally got the chance to check mine out. I have one in the rear on the driver's side and none on the passenger rear side. Both front have the same two smaller type shims.

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Driver's Side Rear
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Passenger Side Rear
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Driver's Side Front
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Passenger Side Front

Guess I'll be contacting John Armstrong.
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Old 03-09-2010, 12:19 AM   #35
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My spacer comes out as soon as I make an appointment. FR is paying. Zero hassell.
Mine is a 2007 RV on a 2007 chassis. If you have a single rear spacer, call FR.
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Old 03-09-2010, 12:23 AM   #36
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My spacer comes out as soon as I make an appointment. FR is paying. Zero hassell.
Mine is a 2007 RV on a 2007 chassis. If you have a single rear spacer, call FR.
Glad to hear that Steve. Must concern them somehow or they wouldn't be offering to pay for the removal on all our rigs that are out of warranty. Charlie ya better make the call (or send the email). Fronts should be fine as long as they are the same amount of shim.
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Old 03-09-2010, 07:18 AM   #37
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Glad to hear that Steve. Must concern them somehow or they wouldn't be offering to pay for the removal on all our rigs that are out of warranty. Charlie ya better make the call (or send the email). Fronts should be fine as long as they are the same amount of shim.
Sent the email with pictures to John Armstrong yesterday evening. I did question whether the alignment may become an issue once the shim is removed. There's a shop about 7 miles from my home that did the Dometic Recall work so that will be where I'll take it once John replies to me.
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Old 03-09-2010, 03:53 PM   #38
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Mine is at the shop getting the snow repair done, could someone send me a private message with either the email address or phone number so I can get mine fixed whle its in the shop thanks
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Old 03-09-2010, 04:07 PM   #39
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Mine is at the shop getting the snow repair done, could someone send me a private message with either the email address or phone number so I can get mine fixed whle its in the shop thanks
PM sent
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Old 03-10-2010, 07:26 PM   #40
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Got a reply from John Armstrong and he asked to see pictures of the motorhome from back a ways. I took a couple and it isn't very noticeable that there's a difference. The front is off by 1/2" Driver's side is lower. Rear is off by 2-1/8" Passenger side is lower so it's basically sitting there twisted. I emailed them off so we'll see where it leads.
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