We are total novices when it comes to our PUP. We have used it a total of 5 times in almost 2 years and everytime something is wrong with it. We purchased it new in October 2007.
We are going camping this weekend and raised the roof about 4 weeks ago to get everything ready and checked before we went after having it down for the winter.
The hoist raised fine and we setup just fine. Last night we went to lower the roof and the hoist won't lower the roof. Battery has a full charge, but nothing when you move the switch to lower or raise. We didn't have use of the 12V lights either (this didn't work when we raised it a month ago). We've checked fuses and all work and it has been hooked up to electric power the entire month.
Any ideas for total novices/newbies? Frustration with this is making us consider strongly selling this even though we do love to camp!