There is no heat vent in my head, but I don't think my model comes with one. Had one in my Wildwood LE. It was right next to the bowl. If you drink bad place for it....
Okay back to you if the same model's have them as yours, I guess you have a good complaint. Remember through, they say they can change design and specs. at anytime It not hard to do if you can get to the area, don't know your layout, incase they shine you on.....