Reply
 
Thread Tools Display Modes
Old 01-10-2015, 12:59 AM   #11
Member
 
Join Date: Dec 2014
Posts: 42
Thanks for all your input. I guess I had assumed they keep an eye on the forums as I've occasionally seen responses from some of their tech people. My error.
And you are correct Phil 57, my dealer walk-around was absolutely terrible (Mike Thompson RV in Colton, CA). Guy was not very familiar with my type of coach and gave vague, general information. Missed a lot of specifics. Very disappointed.
__________________

__________________
Russmd is offline   Reply With Quote
Old 01-10-2015, 01:18 AM   #12
Site Team
 
Terier's Avatar
 
Join Date: Mar 2011
Posts: 9,613
Quote:
Originally Posted by Russmd View Post
Thanks for all your input. I guess I had assumed they keep an eye on the forums as I've occasionally seen responses from some of their tech people. My error.
And you are correct Phil 57, my dealer walk-around was absolutely terrible (Mike Thompson RV in Colton, CA). Guy was not very familiar with my type of coach and gave vague, general information. Missed a lot of specifics. Very disappointed.
That dealership lost my brother & sister-in-law's business and later on also mine.
__________________

__________________
Great choice for "Living within my means" and camping for one...

2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
Camping History: 45 Trips / 133 Nights / 3736 Miles
FRF Social Group: Campers of the West
Terier is offline   Reply With Quote
Old 01-10-2015, 01:20 AM   #13
Moderators' Assistant
 
bikendan's Avatar
 
Join Date: Jan 2007
Location: Camano Island, Washington
Posts: 13,240
Well, having been to Mike Thompson in Colton and having read so many negative reviews about them on various RV forums, I can believe your experience.
__________________
Dan-Retired Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 4x4 3.5 Ecoboost w/Max Tow Package
Equalizer WDH and Prodigy BC
bikendan is online now   Reply With Quote
Old 01-10-2015, 08:35 AM   #14
Member
 
Join Date: Sep 2012
Location: Hershey,Pa
Posts: 43
Get an alinement done as soon as possible. FR will cover it if it is completed within the first 90 days of ownership. I would suggest taking it to a place like Cummings Coach Care, if you take it to a Ford dealership the alignment will be done to the specifications of the truck chassis not the motorhome. Whoever you take it to ask them if they have the Forest River specifications for the wheel alignment. Also you might want to think about getting a heavy duty sway bar installed .


Sent from my iPad using Forest River Forums
__________________
Chas69 is offline   Reply With Quote
Old 01-10-2015, 12:53 PM   #15
Director, FROG
 
F.R.O.G.'s Avatar
 
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 2,359
Quote:
Originally Posted by poppytoymaker View Post
Go to the new Forest River website and look up the type of rv you own and then go to contacts and you will find your customer service reps phone #. I called Mon and this afternoon and was called back within an hour, and they are very helpfull.
Russmd, Forest River RV Contact Us - Forest River, Inc. is the link to which Poppytoymaker is referring.
__________________

Bob Byrne
Director, Forest River Owners' Group (FROG)
frog@forestriverinc.com
www.forestriverfrog.com
F.R.O.G. is online now   Reply With Quote
Old 01-10-2015, 12:57 PM   #16
Fulltime family RVer
 
ependydad's Avatar
 
Join Date: Nov 2011
Posts: 14,711
No response from customer service

Quote:
Originally Posted by F.R.O.G. View Post
Russmd, Forest River RV Contact Us - Forest River, Inc. is the link to which Poppytoymaker is referring.

*Unless that brand has its own website or was acquired after a certain date. Then you have to go there instead.
__________________
2012 Ram 3500 DRW/crew cab/long bed/4x4/4.10 gears pulling an early 2013 Sabre 36QBOK
Checkout my site for RVing tips, tricks, and info | My family and I have fulltimed since June 2015
ependydad is offline   Reply With Quote
Old 01-10-2015, 02:48 PM   #17
Member
 
Bubbamace's Avatar
 
Join Date: Dec 2013
Location: Beautiful California
Posts: 83
Quote:
Originally Posted by Russmd View Post
Thanks for all your input. I guess I had assumed they keep an eye on the forums as I've occasionally seen responses from some of their tech people. My error.
And you are correct Phil 57, my dealer walk-around was absolutely terrible (Mike Thompson RV in Colton, CA). Guy was not very familiar with my type of coach and gave vague, general information. Missed a lot of specifics. Very disappointed.
I bought my Georgetown XL from Mike Thompson RV in Santa Fe Springs, Ca and I can tell you that they lied to me about ordering parts from Forest River. I personally contacted Forest River via phone and was told the parts were never ordered. I had other complaints about them that I will not bore you with. I sent letters to Mike Thompson's home, business address and to their managers attempting to get help and I can say I will never go back to them.
As far as Forest River is concerned, I believe they should be monitoring this forum as a way to judge whether they are doing a good job in public relations and as a way to better their product. If they are not monitoring this forum, they should be. That's my opinion and if I owned a business, I certainly would be.
__________________
Bubbamace is offline   Reply With Quote
Old 01-10-2015, 03:19 PM   #18
Member
 
GerryW's Avatar
 
Join Date: Jan 2015
Posts: 37
I have a new 2015 2300 Sunseeker. I questioned the tire pressures listed on doorsill and was told that was proper. It's not. The pressures are for the apsolute max load. My steering felt weird which caused me to ask. Have you weighed your rig? Go to the tire manufacrurers website to get the appropiate tire pressures for your current tire load. The tire pressure listed for my front tire is 75 PSI. Present weight requires 45 PSI. Overinflation makes your footprint round instead of flat. I have not been able to weigh my rig yet so this is just an opinion at this time, not a fact. I will know before my next trip. Good luck..
__________________
GerryW is offline   Reply With Quote
Old 01-10-2015, 03:33 PM   #19
Senior Member
 
Ford Idaho's Avatar
 
Join Date: Sep 2013
Location: Idaho
Posts: 9,840
Quote:
Originally Posted by GerryW View Post
I have a new 2015 2300 Sunseeker. I questioned the tire pressures listed on doorsill and was told that was proper. It's not. The pressures are for the apsolute max load. My steering felt weird which caused me to ask. Have you weighed your rig? Go to the tire manufacrurers website to get the appropiate tire pressures for your current tire load. The tire pressure listed for my front tire is 75 PSI. Present weight requires 45 PSI. Overinflation makes your footprint round instead of flat. I have not been able to weigh my rig yet so this is just an opinion at this time, not a fact. I will know before my next trip. Good luck..
Under inflation is one of the leading causes for premature tire failure.
By your own numbers you are now 30 PSI per tire under the manufacture's spec's, this could cause your tire warranty to be canceled or revoked.

The PSI chart is what you should be following not the amount your rig weighs at any given time.

I would never run steering tires under inflated, in a hard sharp turn the bead could break loose from the rim and could cause you to loose control.
__________________
2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
Ford Idaho is offline   Reply With Quote
Old 01-10-2015, 03:46 PM   #20
Member
 
GerryW's Avatar
 
Join Date: Jan 2015
Posts: 37
So you are saying you keep the same tire pressure in your truck whether it's loaded or not? According to Ford Help Line the pressures listed are for a GVWR of 12500 lbs. If my rig weighs less (about 10000 lbs) then it seems to me that the tire load is less and so should the pressure. I keep reading (over 18 years) to weigh my vechicle and then inflate tires accordingly. I can certainly entertain opinions from experience..
__________________

__________________
GerryW is offline   Reply With Quote
Reply

Tags
customer service, service

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:10 AM.