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Old 03-29-2009, 03:50 PM   #1
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Poor Cable TV Reception

Hello all.
I wanted to share a fix I had to make to clear up (no phun intended) a problem we were having with poor cable tv reception.

Since the trailer was new I had not been satisfied with the quality of the tv signal when hooked up to the parks cable tv, This problem was the same in several different parks we stay at.
My dealer has a specialist who deals with these issues but he was out on medical leave.

We went through the usual trouble shooting process and here is what I found.

Our trailer has two tvs. One in the living room and one in the bedroom.

Forest River uses a very cheap-o splitter to split the signal one it has passed through the signal amplifier (for air signals).
Also several of the cable ends were loose and two were actually comming off the cable itself.

Since I already had a spool of cable and plenty of connectors, I set about replaceing each cable. To access this mess I had to remove the Concertone TV accessory panel (4-screws) located behind the tv, This leaves about a 3"x5" access hole where all the cables were located.

I also removed the two screws holding the 12v supply and antenna amplifier circuit and pulled it out slightly to gain access to cable connectors.

All in all I replaced three pieces of cable and the splitter (Radio Shack $10) and now I have nice clear reception.

This is a good place to start if you are having the same issues.

Travel Safe,

Bill
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Old 03-29-2009, 03:57 PM   #2
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Did you find the coax was rg-6 throughout? I was told it was.
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Old 03-29-2009, 09:08 PM   #3
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Did you find the coax was rg-6 throughout? I was told it was.

Yep! RG6U

Bill
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Old 03-30-2009, 09:06 AM   #4
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Glad you got it fixed. A lot of people have found the same problems with workmanship. I replaced all the coax connectors on our RV because they were all crimped with what looked like a pair of pump pliers. I'd like to change it all out to quad shielded but that's overkill for this application.
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Old 03-30-2009, 01:07 PM   #5
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Unhappy

I had the same problem in my Georgetown. The dealership was no help at all. Their solution was to reconnect the cables differently but this gave the same result. I had OHMed the cables and knew there was a break in one line and a short in the other. Both my Park cable feed to the front Selector Box and the cable back to the bedroom TV were the problem. After being fed up with no TV reception in the bedroom I ran a cable across the floor from the front Selector directly to the TV and presto it worked. So I ran 2 new cables under the chassis and up to the Selector box up front.

They now work!

They should haved worked from the beginning, but that would have required a check of all the systems in the motorhome before it left the factory. Why do that when your customers can find out what's wrong and have a dealership fix it or fix it themselves?

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Old 03-31-2009, 06:06 PM   #6
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Talking

Quote:
Originally Posted by cfsoistman View Post
They should haved worked from the beginning, but that would have required a check of all the systems in the motorhome before it left the factory. Why do that when your customers can find out what's wrong and have a dealership fix it or fix it themselves?


This is what my dear wife was fussing about the entire time I was making the repair. You spend 20-30 grand for something...it should be right from the start!
The first couple of times out we were blaming it on the campground.
Boy is my face red now.

Bill
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Old 04-01-2009, 09:16 PM   #7
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I had this problem in my flagstaff 831krss from the day i bought it. I just thought it was maybe because the signal was split so much at the campgrounds that it was just a weak signal, but i hooked it up to my house cable with the same result. I recently brought it in for service before my warrantly expires and also because i wasnt able to pick up any of the over the air digital broadcasts signals.
Come to find out, the TV was bad. I get absolutly beautiful reception now on the new TV and the hd channels over the air are as good or better then having cable hooked up.

The tv model is a 21'' lcd venturer.
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Old 04-04-2009, 11:08 PM   #8
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this is probably a dumb question but i will ask it anyway. with the conversion to digital coming, should the factory antenna be OK as long as i get the converter box. the only reason that i ask is that i had to buy another antenna for my TV in the garage to receive a signal.
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Old 04-05-2009, 09:34 AM   #9
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Last year while camping in Hershey PA, I was receiving digital channels with just the antenna on the roof of the camper. The tv is a Sanyo LCD, I had to program the tv to search for the digital signal and that was all I had to do, no other equipment used.
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Old 04-05-2009, 10:14 AM   #10
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Quote:
Originally Posted by fivecodys View Post
This is what my dear wife was fussing about the entire time I was making the repair. You spend 20-30 grand for something...it should be right from the start!
The first couple of times out we were blaming it on the campground.
Boy is my face red now.

Bill
Unfortunately for all of us Quantity is king over Quality. They want to be done before they start. I understand there are tons of man hours and products in a Pop-up and all the way through a Class A but everyone faces the same issues. There should NEVER be a water leak found by a customer right after taking delivery. When the factory fails the DEALER PREP should be finding these types of things. You don't need water, pressurize the system with air or nitrogen to 40 PSI and put a gauge on it. Same goes for TV cabling. I don't know about everyone else but the day we picked up our motorhome I was very excited and a bit overwhelmed by the whole experience. Next time I'll be the world's biggest pain to them. I'll take a pillow because I'm not leaving until I have checked everything on that motorhome.
This will be the service manager

If the manufacturers had to reimburse you for your time and travel to and from the dealership to fix what you paid to be right from the start I bet they would be more aggressive in their quality control.

The manufacturers are no different than criminals of today. It's always someone else's fault and they don't have to be responsible for their actions.

I took my unit back twice to the dealership I purchased it through. 252 miles round trip, twice. Plus one trip in my car to go back and pick it up and bring it home. They had it for 2 months January 10th to March 10th and didn't complete the work. After the second trip when they didn't fix the cables I decided to do it myself. At 8 mpg in the motorhome I burned approximately 63 gallons of fuel in the motorhome and 18 gallons if fuel in my car. Gas was about $2.25 at that time so I spent $182.25 for fuel plus meals we bought in these travels. Plus what could you charge for your time? 18 hours on the road plus 10 hours waiting the last time at the dealeship. Doesn't seem fair to me. I didn't ask them to cut corners to save me money but I'm paying for their mistakes. They sure didn't offer discounted troublesome products.

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