Originally Posted by Kampingguy
So, you don't recommend them even though you never bought anything from them or left your unit for service? That doesn't seem quite right. I bought my Rockwood there and have had it serviced a few times when I spend time nearby in the winter. They have always been professional and done a good job.
X2 - I mean you have to give them the opportunity to screw up for pity sakes! I did...and they did. But, after reading some other stories about dealers, I guess Fun Town isn't too...nope, they still suck
. IF they would ditch the Service Manager Parker and get someone that cared, I think they could be so much better. When I did finally get the work done, the shop guys were personable, knowledgeable, and quickly got me in and out. This was after 6 months of wrangling with the manager over either just not ordering parts or ordering the wrong parts. When the boss doesn't care, it affects everyone.
D_B Travelers - 30 nights in 2016... so far. 54 nights in 2015. 2014 Rockwood Windjammer 3001W Diamond Pkg, 2015 GMC 3500HD CC DRW Duramax, Equalizer 14K hitch, TST 507rv TPMS.
"Happiness? A good meal, a good cigar and a good woman - or a bad woman; it depends on how much happiness you can handle."
George Burns (1896 – 1996)