I am excited to say that Carefree of Colorado went above and beyond in helping me with yhe replacement parts. We had called there a few times prior without any luck, but we didnt have the part number of the piece we needed to replace. After someone on this tread provided me with the manual, I was able to email them the information and attached pictures of the cable shaft. I received a response the same day and an order was place soon after. They also went above and beyond by sending me the parts at no charge. We have installed the new parts and the winch is back in working order.
Thanks everyone for their contributions on this tread. This was the first time I have reached out on a forum. It was my last resort and in the future it will be my first action.
Thanks and enjoy your summer.