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Old 09-03-2016, 12:15 PM   #11
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Oldcoot, Youroo and a few others are what makes this web site a "RIOT" to keep up with and read!
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Old 09-03-2016, 03:23 PM   #12
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nylok.com/fastener-glossary
More than nuts.......
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Old 09-03-2016, 03:36 PM   #13
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My 21ds was under warranty and they replaced the entire 3step assembly. Mine broke as I was exiting the trailer and went flying as the steps collapsed. I temp fixed it with a 1/4 bolt nut and lock washer. Clearly the rivet the manufacturer used was crap. I'd call the company unless your unit is WAY out of warranty!
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Old 09-03-2016, 03:42 PM   #14
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Thanks all!

We figured to get the the higher grade. But wanted to make sure we were thinking right!
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Old 09-03-2016, 04:01 PM   #15
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Originally Posted by randman132 View Post
My 21ds was under warranty and they replaced the entire 3step assembly. Mine broke as I was exiting the trailer and went flying as the steps collapsed. I temp fixed it with a 1/4 bolt nut and lock washer. Clearly the rivet the manufacturer used was crap. I'd call the company unless your unit is WAY out of warranty!

I recommend you keep an eye on those new steps as they are likely to suffer the same fate.

Personally, I wouldn't bother with any warranty on this. I see a warranty replacement of the steps as a temporary fix. The above mentioned repair will outlast the RV. Just my opinion.
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Old 09-03-2016, 05:01 PM   #16
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That was one of the first things I changed when we got the trailer new 4+ yrs ago, I replaced them all with 5/16" x 1 Gr 8 bolts and nyloc nuts. Also added an "X" brace to the back of the steps.
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Old 09-03-2016, 06:50 PM   #17
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The rivets should not be failing. This is a quality issue.

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That was one of the first things I changed when we got the trailer new 4+ yrs ago, I replaced them all with 5/16" x 1 Gr 8 bolts and nyloc nuts. Also added an "X" brace to the back of the steps.

The rivets on the steps to my 2012 8265WS started failing when the trailer was just under 3 years old. The first one popped out when a 300 lb guest was coming down the steps. That person could have been injured if not for the fact I was able to break her fall. Fortunately I had some 1/4-20 bolts and nuts in the 'spare parts box' and made temporary repairs.

I started watching the rest of the rivets and within a few months another was failing. By this time I had already purchased a bag of bolts and nuts. All rivets have been replaced with bolts. I like the cross-brace. I'll look into adding that to my steps, that is if I don't replace these inferior steps.

The other issue I have is FR only provided two studs under the floor to support the step box. This is different from any other trailer I've owned. Usually there are 4 studs dropped from the floor to support the box.

The two studs drop out of the floor toward the front of the step box and FR threaded a couple of self-tapping ~#12 screws into the frame at the rear. Both of the self-tapping screws fell out. I mean they literally fell out on the ground while we were camping. I've since drilled those holes twice and threaded larger self tapping bolts at the rear. I now have 3/8" metal self-tapping bolts in those two holes at the back of the stop box.

I think FR should be paying attention to the problems we are having with these steps. My first trailer was a 1966 model and I've owned 6 more since then. I've never had the rivets fall out of the steps or the mountings fail before.

I suspected I was not the only person affected by this quality issue. The failing rivets on the steps is an indication they have made a poor choice in step manufacturers. But the weak mounting arrangement is a FR design issue.

Ken
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Old 09-03-2016, 07:23 PM   #18
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Contrary to Youroo's statement, Replace all of the rivets with Gr 8 bolts, washers and nyloc nuts.
X2.....did this same thing with our 3 step when the rivets started breaking.....earlier this year I replaced the 3 step with a 4 step making it much easier to go up and down for old folks like us....I know the rivet issue will soon be needing repairs so when it happens I'll do the Gr 8 bolts, washers and nylon lock nuts again.
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Old 09-03-2016, 07:50 PM   #19
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bad rivet 3-step to a 4-step conversion

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X2.....did this same thing with our 3 step when the rivets started breaking.....earlier this year I replaced the 3 step with a 4 step making it much easier to go up and down for old folks like us....I know the rivet issue will soon be needing repairs so when it happens I'll do the Gr 8 bolts, washers and nylon lock nuts again.

We converted our last trailer from 3-step to 4-step. It was a 2004 KZ Sportsmen. The 3-step lasted from 2004 until I replaced them in 2009 or 2010 with the 4-step. The rivets never fell out of the original steps after all those years of service.

The only reason I converted the KZ steps was to get a few more years out of my original 'knees'. Replacement parts (knees) are not quite as good as the original equipment. You are correct the 4-step made a big difference.

The only reason I have delayed converting the FR from 3-step to a 4-step is the weak mounting arrangement for the step box. The KZ had 4 studs dropping out of the floor for the step box (like every trailer I owned before). I removed the 4 nuts from the studs, dropped the 3-step box and easily replaced with the 4-step box.

If not for the fact FR only provided 2 of the 4 studs I would have already converted from 3-step to 4-step. Having little faith in the '2-stud' mountings for the step box under the FR 8265WS, I am considering converting to the aluminum steps.

As mentioned, my 2012 only has 2 studs dropping out of the floor to support the step-box and that's not working very well. If mine had 4 like the KZ, I would eliminated that 'weak rivet' 3-step and replaced with a 4-step last year.

I'm wondering why my 2012 only has two studs instead of four. I would be interested to know if your 2014 FR has what I could consider the standard 4 studs dropping down from the floor to secure the step-box?

Thanks,
Ken
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Old 09-03-2016, 08:17 PM   #20
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I drilled out all the rivets and replace all of them with a grade 8 bolts for a sleeve I got a piece of brake line and cut it down to make a steel sleeve for each bolt. I also used nylon locknuts to make sure they didn't back off repaired both sets of steps like this and our thing works fine .
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