Originally Posted by I Roo The Day
Is this what everyone gets? The "other place" told me (before sale), that their repair dept. can fix most things on the spot, just drop in whenever you like.
No, it is not what I get. I have a very good dealer that you can drop in on at any time and they will address the issue in a timely manner. Most issues have been "fixed on the spot" and those requiring FR authorization and parts were handled with in one to two weeks.
The only delay I've experienced has been setting up an appointment for some touch up paint work. That involves a third vendor, a local paint and body shop, and required a bit more time to coordinate at roughly three weeks.
I think choosing a dealer is a just as, if not more, important than choosing your RV. You have to live with both of them and either can be a real PITA if you make the wrong choice.