We're happy campers!!
Picked up our camper this morning in Millersburg, Indiana after having our floor replaced due to failure of the laminated floor. So, so, SO impressed with Deb Rimsa and the warranty crew at Forest River. In addition to the floor replacement, they fixed the water heater so it now works on electric (yea!), put in a new water pump (didn't know there was a leak!), put new switches in for the power stabilizer jacks, replaced the floor of the slide, replaced a cracked fender, replaced the door on the outside kitchen due to a small delam area, did a pressure test and a leak test, checked the propane lines, etc, checked the air pressure in the tires and sent us on our way - all of this at no charge! We also had a new awning put on to replace damage, and a new microwave. We had to pay for both of these. We couldn't have asked for a more positive experience. Well, I guess if the floor wouldn't have failed to begin with, it would have been more positive, but then we wouldn't have had the rest of this pesky stuff taken care of. The new outside kitchen door has slam latches. Now we MUST get these for our other hatch doors!! So happy today!!
2012 Rockwood 8293RKSS
2006 Dodge Ram 2500 5.9L Cummins Turbodiesel 4x4; 2012 Ford Escape 4x4. 3 very pampered cats.
Days camped: 2011: 61; 2012: 66 Days; 2013: 69;2014: 68 2015: 90 Days camped 2016: 34