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Old 08-12-2011, 07:04 AM   #1
Dave T's Avatar
Join Date: Oct 2010
Posts: 78
What to do?

My Lexington has a couple spots on the cab over where is some small surface spider cracks. I called the factory & talked to a warranty person (Mike Burns)for Lexington. I wanted to know if I should be concerned about this. He told me to email him some pictures. I did . I emailed him to see if he received the pictures. He emailed that he had. Since then he has not responded back to 3 phone messages or an email. I called the dealer & he said to email him some pictures so it would at least be on my record. My warranty runs out in a month! Talking to people, this problem can lead to serious problems. Water can get into the cracks & cause chips. De-lamination of the fiberglass could happen from there.
I don't know what gives with the factory!!! My opinion of Forest River is just about zero here. Is it time for a lawyer?

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Old 08-12-2011, 07:13 AM   #2
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Join Date: Jul 2011
Posts: 435
How much time has elapsed since first contact with Mike Burns? If all that happened in just one day, give him a chance. He's a busy man I'm sure. If it has been weeks and he's not responding, your dealer should be able to work the issue.
Lawyers aren't often needed, but sometimes they are. It is your call really.

2011 Georgetown 337
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