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Old 09-26-2016, 11:39 AM   #11
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90% of the time ... delamination no matter how minor goes hand in hand with water intrusion which is not minor. Can your doors get caught by the slide when retracted if they are left ajar? Parasitic draw by several electric devices can draw a battery down in 3 weeks if you don't have a main disconnect.
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Old 09-26-2016, 11:49 AM   #12
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I see you are in NC. What dealership are you working with. I might be able to give you some insight (good or bad) on dealers I have worked with around here.
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Old 09-26-2016, 11:51 AM   #13
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90% of the time ... delamination no matter how minor goes hand in hand with water intrusion which is not minor. Can your doors get caught by the slide when retracted if they are left ajar? Parasitic draw by several electric devices can draw a battery down in 3 weeks if you don't have a main disconnect.
So, are you saying that they should be looking for a bigger issue with water intrusion? This was never mentioned by the service dept. They simply said warranty was approved for it. Thanks for the heads up.

The pocket doors cannot interfere with the slide, at all. We have a main switch for the battery to turn it off and on, and it was left on. That definitely could have caused the dead battery when we picked it up. As soon as the truck charged it enough the slide started trying to open/close the slide and the motor died. It could have been either culprit depending on when they left the switch on.
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Old 09-26-2016, 11:52 AM   #14
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I see you are in NC. What dealership are you working with. I might be able to give you some insight (good or bad) on dealers I have worked with around here.
We're at Camping World where Tom Johnson was by the track. We wanted to bring it to Country Camping corner but the closed the Matthews location. I would have taken it to Kings Mountain if I knew this would be the result.
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Old 09-26-2016, 11:56 AM   #15
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Two FR dealers that are good to work with: Country roads RV in Lexington and bill Plenmons in Raleigh. I have not really worked with bill Plemmons in Winston Salem. Camping world in Colfax was nothing but headaches with my old tt. They even hit it with something causing external damage/dents etc that had to be fixed. Do a dealer search on here, you won't find much good about CW service anwhere in the country.
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Old 09-26-2016, 12:02 PM   #16
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Two FR dealers that are good to work with: Country roads RV in Lexington and bill Plenmons in Raleigh. I have not really worked with bill Plemmons in Winston Salem. Camping world in Colfax was nothing but headaches with my old tt. They even hit it with something causing external damage/dents etc that had to be fixed. Do a dealer search on here, you won't find much good about CW service anwhere in the country.
We bought our camper from Country Roads. The service was great, just not super happy with the drive to get there. Lesson learned. I called Country Camping corner earlier, and they said to take it back through CW because if they damaged it, Camping corner would have to charge us, instead of going through warranty. I was bummed that I couldn't leave town for my birthday because of kids' sports, but now we can't camp at all.
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Old 09-26-2016, 12:13 PM   #17
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So can anyone else think of how this occurred? The camper is kept in pristine condition. We clean inside after we use it every time. It's washed and waxed everytime we use it. A thorough walk through was done at drop off, and everything was fine other than what is mentioned in the OP.
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Old 09-27-2016, 07:59 AM   #18
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So did anyone think of a better scenario as to how this happened?

I was told they were going to call me to schedule a time to have someone pick up the camper and take it back to the shop. I got a call, except it was from someone saying they're outside my house
I had to leave work immediately and meet them. Really nailing this coffin shut for me. Lack of customer care, or customer service, and communication.
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Old 09-27-2016, 08:26 AM   #19
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As I mentioned earlier. Pick it up and take it somewhere else.
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Old 09-27-2016, 08:36 AM   #20
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I'm going to be the Devil's Advocate.

Are you certain that you didn't cause these latest problems?

I have to assume when picking up the unit at the dealer you must NOT have went inside and checked things out before you towed it home or you would have likely seen the busted door(s). You realized there was a dead battery when you went to hook up... did you check for items that could have been left on once you applied 12v power. Do you know the switch for the slide was somehow damaged by the dealer causing it to be on? Had I seen these things when picking up my unit, I would have marched right inside the dealership and dragged someone out by the ear to document this stuff.

I'm not trying to be a stickler but lets face it, there still remains a certain amount of responsibility each and every one of us must bear EVERY time we hook up our rigs to tow them somewhere.

Did you fully communicate with your dealer an exact time when you would be dropping by to pick up the unit? If you did, shame on them for not having it ready but if you simply said "I'll drop by and pick it up so we can use it while waiting on parts" then some of that onus is on you.

The other thing that is going to be tremendously hard to overcome in this situation is your perspective of whether it will EVER be good enough for you from here on out. I'm not supporting the dealers position (or yours) but from your comments, I just don't see you being happy with any outcome.

I sure hope you get this resolved but I also hope you don't let it eat at you to the point you will never enjoy your camper or the RV life all of us here look forward to. We all have make lemonade out of lemons sometimes.

Comments meant respectfully.
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