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Old 04-22-2015, 08:23 AM   #11
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Location: Madison, MS
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Originally Posted by tvj View Post
Hi all. I feel compelled to weigh in. I would have probably bought that 40bh from dylans but I was committed to one I had put a deposit on from hershey. Love to know what you paid. I am glad I missed the steering box issue.

Fortunately I had to take my bershire xl 40bh back to ct dealer I purchased it was too cold to paint treatment I allowed myself to get sucked into. Then we worked out many of the inital issues out.

The issues I am dealing with are as follows: the airbags do not reinflate after using the leveling system. I always must cycle back through a complete leveling and then they fill.
This is a safety issue with new RVs. The procedure is buried in one of the manuals that came with your coach. Without following this process, the airbags will not inflate.

Normal Use procedure:
1. Press Power (to turn on)
2. Press Auto level
3. Once level, Press power (to turn off)
4. Start vehicle (Unit will beep to let you know jacks are down)
5. Wait until Air pressure builds
6. Press all retract
7. Once final beep sounds, press power (to turn off)
8. Air bags will fill

Overnight parking in driveway, etc. This is when you are not using jacks, but you lose air and the bags won't refill. If you don't turn the system on they usually refill. If not use this method:

1. Press Power (to turn on)
2. Press Auto level
3. Immediately Press power (to turn off)
4. Start vehicle (Unit will beep to let you know jacks are down)
5. Wait until Air pressure builds
6. Press all retract
7. Once final beep sounds, press power (to turn off)
8. Air bags will fill
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Old 04-22-2015, 08:50 AM   #12
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Location: Mishawaka
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Quote:
Originally Posted by tvj View Post
Hi all. I feel compelled to weigh in. I would have probably bought that 40bh from dylans but I was committed to one I had put a deposit on from hershey. Love to know what you paid. I am glad I missed the steering box issue.

Fortunately I had to take my bershire xl 40bh back to ct dealer I purchased it was too cold to paint treatment I allowed myself to get sucked into. Then we worked out many of the inital issues out.

The issues I am dealing with are as follows: the airbags do not reinflate after using the leveling system. I always must cycle back through a complete leveling and then they fill.
The hot water heater (Girard tankless) was scaulding but adjustingable while at disney world. Next stop 2 weeks later Hershey and the hot water was luke warm at best and fluctuated. Temp knob all the way up.
Many calls and minumal help I found on the web support that pressure could be a problem. I added a flow restricter and I got more heat. The Girard tech said the flow with out the restricter was fine. Tested filling a gallon jug. They are sending me a replacemet gas valve to try. Why 6 phone calls to dealer and emails to Berkshire and calls know one had a Suggestion.
Anyone like the headlights?
Diming the instrument clusters is either on or off.
Water leaking out from the wheel well above left rear wheels turned out to be shower drain was not properly connected.

Not to metion the many drawer connectors breaking or coming off.

Don't get me wrong I love my motorhome and feel I got alot for my money but getting to talk to and resove simple or difficult issues is weak. Dealer always says he will call me back in 24 hours.

Took my new Berk on my first trip this past weekend I have a list of 29 items 4 safety and 25 manufactures quality issues some minor but also some major ones as well.
Of the 4 safety headlights and refrigerator retainer breaking allowing frig to tip almost falling over. Step working when it wants to is also a safety concern.
I called my dealer and unit is going back to plant today. Honestly if I could find a way to get out from under this purchase I would in a heart beat.
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Old 04-22-2015, 09:01 AM   #13
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Join Date: Jan 2015
Location: Herzliya - Israel
Posts: 21
Hi,,
After reading the last two comments ,, I feel lucky ��

First, the responses I received from the staff at Dylan's was outstanding .

When I returned with the water problem, they left everything . and checked again all the the unit.

When I got stuck with the steering box problem . in addition to the of Forest River Road Service and Freightliner Trucks service center .

I know that Dylan's guys put pressure on Forest River & freightliner and the garage I was sent to.
They were in touch with me all the time.

As for the price ,,
Since I paid cash ,,, my lips are sealed ����
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Old 04-22-2015, 08:57 PM   #14
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Welcome to the Berk family hash, sorry you had problems but you sure seems to have a great attitude about it. You will get lots of enjoyment out of your coach.

Many happy and safe miles.
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Old 04-23-2015, 07:22 AM   #15
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Hash I've had experiences with Dylan's also.

I thought I was special when they quoted me the price on my 2011.

I guess that myth has been exposed. See you down the road.
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Old 04-23-2015, 08:16 AM   #16
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Posts: 155
Hash welcome to the forum from a fellow Dylan customer. I bought used. Was disappointed with how they were going to send out my unit. It was a good thing I checked my unit out before I left. As far as Forest River goes I have nothing but good things to say about them. Jim
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