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Old 12-03-2015, 12:49 PM   #161
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Bob, the suspension upgrade, to me, is one of the most exciting things about this coach. How do you like it? Night and day handling from the regular Berks?


Rich
X2

FROG Bob give us a "User's Report" -- I imagine you are the first owner of a XLT and since I believe you are at the Louisville show, you can tell us all about how it handles on the highway (and, I assume in the snow )
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Old 12-07-2015, 09:36 AM   #162
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Out of curiosity I would be interested to see what their weights are for the axles. There is a huge discussion going on about Newmar having a front axle that is too light for the weight of the rig. I would be interested to see if Forest River may have a similar issue. My guess is that they do not, but it would be interesting to see what the weights are on each axle as it came from the factory as compared to the weight limits.

Ed
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Old 12-07-2015, 11:13 AM   #163
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They did on the 390-rb-40. I'll bet they learned from that!
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2011 Berkshire 390-rb-40, upgraded tires and front axle airbags, 2012 Jeep Wrangler 2 door, Blue Ox baseplate and BlueOx aladdin tow bar, Blue Ox Patriot brake system, wiring run through right frame rail and homemade led taillight bar.FB.
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Old 12-07-2015, 01:01 PM   #164
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They did on the 390-rb-40. I'll bet they learned from that!

Mine was one of those that they replaced. All six tires, front axle and front air bags got replaced by Forest River. That really impressed me about the company. It's kind of funny when I hear Tiffin owners brag about Tiffin service and then you see people waiting in Red Bay, AL, for weeks and weeks for service and I just called and made my appointment and drove to Gaffney, SC, and was back home in WNY the next day. Now THAT'S service.
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Old 12-07-2015, 01:10 PM   #165
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X2 Taxman - while not a Berk story, it is a good demonstration of FR's commitment to the owner:

So, at Goshen this year the techs did confirm that we had some delamination on the ODS wall. Techs asked if we could drop by the factory after the rally. Sorry I'm still a working stiff and need to get back home.

OK, no problem. Call this number when you get home and we will send a driver to pick your unit up, take it to Middlebury, get the wall (and it turns out the roof!) replaced, run it through the PDI facility (and fix the 5 faults the PDI facility found!) then return it to you in Huntsville, AL.

Cost to us? A whopping ZILCH. ZERO. NADA.

ROI for FR: We are Forest River owners For Life! (And in the market to buy a XLT)
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Old 12-07-2015, 02:36 PM   #166
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X2 Taxman - while not a Berk story, it is a good demonstration of FR's commitment to the owner:

So, at Goshen this year the techs did confirm that we had some delamination on the ODS wall. Techs asked if we could drop by the factory after the rally. Sorry I'm still a working stiff and need to get back home.

OK, no problem. Call this number when you get home and we will send a driver to pick your unit up, take it to Middlebury, get the wall (and it turns out the roof!) replaced, run it through the PDI facility (and fix the 5 faults the PDI facility found!) then return it to you in Huntsville, AL.

Cost to us? A whopping ZILCH. ZERO. NADA.

ROI for FR: We are Forest River owners For Life! (And in the market to buy a XLT)

X3.


Rich
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Old 12-10-2015, 10:01 AM   #167
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The service and customer commitment that Forest River has shown is something that really sends me closer to going back to the Berkshire for our next unit. If they come out with a floor plan that works and assuming they don't have a Newmar-esque axle and weight problem, then we will buy again, but it will be a tag this time.

One other little side line that may not have been noticed by many is that our resale values on our units appear to be really solid. Granted the MSRP has gone up considerably since we bought five years ago, but the resale prices seem to be pretty good. I would think that the Forest River commitment to quality has had some effect on that also.
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Old 12-10-2015, 11:53 AM   #168
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The service and customer commitment that Forest River has shown is something that really sends me closer to going back to the Berkshire for our next unit. If they come out with a floor plan that works and assuming they don't have a Newmar-esque axle and weight problem, then we will buy again, but it will be a tag this time.

One other little side line that may not have been noticed by many is that our resale values on our units appear to be really solid. Granted the MSRP has gone up considerably since we bought five years ago, but the resale prices seem to be pretty good. I would think that the Forest River commitment to quality has had some effect on that also.
X2 - and the Tag Axel is one sweet ride! We were at the facroty last month watching them being made (and were even shown the BH model that was not released until the Louisville show--we were asked to be mum on it and kept our word, but it impressed the hell out of me that the Diesel Division would entrust us to not say anything - they are a GREAT bunch of folks!)

I DO wish that the Diesel Division would take a closer look at the Newmar Ventana (that's the MoHo they are trying to directly compete with). Unfortunately, at present, the Ventana feature set blows the Berk XLT out of the water--something that i dearly hope changes with the mid-year update/upgrades to the XLT floorplan).

My "Top 10" must have updates are:
  1. VIP Smart Wheel!!! (The 18", 4-spoke, 14 function model would be ideal).
  2. Data Closet with conduit to roof and exterior attachments for WiFi & 4G/LTE antennas.
  3. Emergency Exit Door in lieu of the Emergency Exit Window.
  4. Extend the heated tile floor to the bathroom and bedroom.
  5. Tire Pressure/Temperature Monitoring System
  6. Thetford Sani-Con Turbo Macerator system.
  7. Power Rewind Reel for 50AMP cord & Fresh Water Hose.
  8. Separate Infotainment radio with Apple car play/Android Auto (Like the Pioneer AVH-4100NEX)
  9. Keyless Door Entry & Combination locks on all storage/entertainment doors.
  10. Upgrade the HDTV Antenna to a Wineguard Rayzar Automatic
All the above (except #2) are available on the Ventana. Oh, and instead of the Thetfort Sani-Con, the Ventana has Macerating toilets. All at the same MSRP of the Berkshire XLT
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Old 12-10-2015, 01:57 PM   #169
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Just got some info that there will be a XLT rb model coming out...I believe it will be the C model.

Rich
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Old 12-10-2015, 02:10 PM   #170
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Just got some info that there will be a XLT rb model coming out...I believe it will be the C model.
Rich,

Awesome news! I wonder if it is going to use the RB Floorplan from the Charleston? We have always like that layout (AND the L Sofa!)

Also a RB = Macerator toilet! (Wonder if they will use on on the 1/2 bath amidships?)
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