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Old 04-28-2016, 11:32 AM   #21
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Originally Posted by Paulie Boy View Post
Contact Mitch Wirt at FR. I've heard that the Atwood reset issue may require the unit to be replaced.


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There is also a recall by Atwood that may address this issue as well might be worth a call to Atwood to get their input.


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Old 05-17-2016, 09:44 PM   #22
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I'm a newbie, but have been all over my GIRARD tankless. In addition to the reset button, there is a sail switch. It's a switch found near the exhaust that has a sail (mine is triangular in shape. When the blower kits on, the sail pushes forward indicating there is air flow. Mine got stuck back indicating no flow and the result was no ignition.
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Old 05-20-2016, 12:29 PM   #23
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I'm a newbie, but have been all over my GIRARD tankless. In addition to the reset button, there is a sail switch. It's a switch found near the exhaust that has a sail (mine is triangular in shape. When the blower kits on, the sail pushes forward indicating there is air flow. Mine got stuck back indicating no flow and the result was no ignition.

So you have a 2016 with a Gerard water heater in it. That the first I have heard. Most 15-16 GVW Atwood water heaters in them. What model Gerard do you have?
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Old 05-20-2016, 03:27 PM   #24
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New, but leftover 2015 400QL that I purchased 29 Mar 16. Definitely a Girard, but I'll have to get back to you on the model. I didn't receive any documentation with the RV. My Berk may have been put together with spare parts. I currently have a stuck slideout, I have had to replace a TV, and am getting pretty good at troubleshooting the little things (getting the hot water back on). I am in Virginia Beach and the place I purchased the unit from (MHS2GO in Grand Rapid), Girard and Forest River have been less responsive than the Virginia DMV. I probably wasted my money on the extended warranty, but we'll have to wait and see if I ever get reimbursed for the TV, the slide out repair, or my alignment problem.

I can say the response on this forum has really helped me to help myself. I intend to pass on all that I learn as I work the bugs out of my RV. I will be spending a lot of time in it touring the country.

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Old 05-22-2016, 12:19 AM   #25
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Originally Posted by Phil57 View Post
So you have a 2016 with a Gerard water heater in it. That the first I have heard. Most 15-16 GVW Atwood water heaters in them. What model Gerard do you have?
My 2015 38A has a Girard also Phil.
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Old 05-22-2016, 08:21 AM   #26
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I just verified Girard Gen 2. The owner manuals on line to not have any info on Girard, so I understand your question Phil.
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Old 05-23-2016, 02:10 PM   #27
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They are in California so don't call to early. They were very helpful every tin I called them.
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Old 05-23-2016, 02:58 PM   #28
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My 2015 400QL Has the Gerard 2
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Old 06-12-2016, 03:53 PM   #29
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Ok this weekend was the first camping trip since Atwood performed the recall. Water heater worked fine except I had one issue I thought strange and I'm not sure if it is related to recall or another issue. The modulating control to min/max BTU did a strange thing. As I have done in the past and as the manual tells you to do I set the control to min to compensate for warmer water this time of year. But the heater would not light nor would the fan turn on unless I set the modulation control back to normal mid setting or higher. I guess a call will be made tomorrow to Attwood but has anyone else experienced this?


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Old 06-12-2016, 04:52 PM   #30
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Wayne-
Same symptoms I had on my Girard. In my case the Sail switch was stuck in the off (back position). The blower would come on, but the stuck sail would not push forward to close the circuit. It wouldn't hurt to physical open and close the switch. If you want, I can take a picture of what I am talking about on my unit
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