Dealer unwillingness to service units not purchased from them
Well, this might kill my deal, I just called Holland RV in San Marco, Ca and the sales guy was very upfront on telling me that they only service their customers and don't take outside work...he explained that warranty work in RV does not work like the automobile industry. Typical repair cost covered by FR will come short to the actual dealer cost, so the dealer will eat the difference to keep their customers happy but will not do it for someone like me that got the RV out of state. The reason I got it out of state was that the local dealer did not have the unit I wanted and were not willing to work on price to get one. It is really a shame that FR does not have a better reimbursement system to handle their warranty claims...I hate being held hostage by dealers to either buy from them or not get serviced....
Elisabeth, Jacques and 5 year old Gabriel
Maggie (8 year old Otterhound) and Bodhi (10 months Golden Doodle)
2017 Berkshire XL40BH-380