Dometic had a recall on the motors on some of their awnings last summer/fall. Don't know if yours is a Dometic or not, but if it is, this might be a place to start. You will need the S/N of your awning when you call the company.
Angie Manes
Supervisor, Dometic Corp. - Awning Recall
888-447-0003 (Awning Recall Line)
Our 2014 Windjammer was one that was included in the recall, and our dealer replaced the motor for us. Initially, ours would go out, but would not retract. By the time we got home from the trip we were on, it would not work in either direction.
Good luck
__________________
Mike and Yvonne
and Sophie, the little white dog
2017 Columbus 320RSC
2021 Chevy Silverado 3500HD DRW 4X4 Duramax
“It's not how old you are, it's how you are old.” ― Jules Renard
"It's not the years...it's the mileage." - Indiana Jones
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