Apologies for the previous message without proper spacing and making it harder to read. I was using the cell phone for the reply.
I understand the Oasis Service Centers are "supposed" to be camper friendly. This definitely does not apply to all of them. Even the gentleman at the FL help line tried contacting them and said he found the same. He said he is going to look into them further at a later time.
To summarize, yesterday I sent off a complaint to WW Williams about the 2 hour labor charge for the diagnosis. Today, he personally answered and apologized. He left me his personal phone number and told me to contact the office for a credit. I will still end up paying for one hour, but to me, that seems fair to them, since they did put an hour into it. I still have to see about getting the additional one hour back from Freightliner since it was a Freightliner Service Center (Hans) that sent me on that path.
Again, I was very pleasantly surprised with the Freightliner Service Center near Canton, Ohio. Mr. Snyder asked for the symptoms and told me that it is a common problem he handles all the time. The heaters are defective and drawing current when starting the coach.
I have to go to work Monday to see if they will give me a day off to take it in (without pay). Mr. Snyder actually said if I couldn't get the time off, he would do it on a Saturday. Is that great, or what ?
What a difference a day will make.
I was actually thinking about driving back to Gaffney to get it done right.
Have a great weekend, everybody. I know mine is getting better