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Old 09-26-2015, 07:00 AM   #1
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Battery AND Transmission warnings

Ok...we saddled up and got into the berk for a weekend of camping at Mohican adventures in Loudonville Ohio right off the engine cranked over slow even though the coach is plugged into 120v 24/7.

Then I see the usual low battery warning and was surprised to see another warning saying check transmission, transmission locked. wel once I stepped on the brake and let my foot up again and took off the emergency brake, I was able to shift and drove with no problems.

We arrived at the campground and shut the engine down to check iin. when I came back out I was presented with the same information on the transmission and it would not go into gear for a few seconds I Managed to step on the break pull off the emergency break and eventually the light went away and I was able to drive and park it here.

I know I'll have to call Freightliner to troubleshoot it but I was just curious if anyone here and any similar problems with their Berk.

Thanks,
Ken
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Old 09-26-2015, 07:54 AM   #2
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Battery AND Transmission warnings

Ken did you check your transmission level? If it's ok I would call FL hotline.


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Old 09-26-2015, 09:25 AM   #3
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Ken did you check your transmission level? If it's ok I would call FL hotline.


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X2! They were great to me.

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Old 09-26-2015, 12:53 PM   #4
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There is a way to do a hard reset on the transmission by pushing a couple of buttons on the panel. I can't remember which ones they are though.

Call the FL hotline, they were the ones who told me how to do it. I had a different issue than yours. Mine was a "no communication" signal.
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Old 09-27-2015, 03:42 PM   #5
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Similar problem in my Charleston

My problem started at low (2-3 mph) speed or stopped. The check engine and tranny icons came on and the shift inhibit light also, and would not allow me to change gear. The ultimate problem turned out to be a motion detector sensor, corrosion/bad tranny control module, and corrosion in the 80 pin connector. If it turns out that the sensor tests bad, make sure the associated wiring when replaced is properly supported. Mine wasn't and a hundred miles down the road the wiring was torn in two by the driveshaft meaning another stop at the Allison dealer we were lucky to be near. Hope this helps...sorry for the length of the explanation. 😎
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Old 09-27-2015, 06:12 PM   #6
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There is no such thing as an explanation too long I finally contacted Freightliner and they want to blame the batteries and the tech is trying to tell me that being plugged in to AC does not recharge the chassis battery long story short I'm going to have to make an appointment at Freightliner
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Old 09-28-2015, 02:14 PM   #7
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I have an appointment with an Allison Tranny place Friday morning.
I'll post the results here.......
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Old 09-28-2015, 02:33 PM   #8
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They told me the same thing about shore power not charging the chassis batts. They say that because FL does not install the device that switches from charging house batts to charging chassis batts.
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Old 09-28-2015, 02:50 PM   #9
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They told me the same thing about shore power not charging the chassis batts. They say that because FL does not install the device that switches from charging house batts to charging chassis batts.
After I talked with the tech, I went out to the batteries and put a load tester on the chassis battery. Almost immediately, the inverter started running. Not sure this is conclusive proof, but it does say a load on the 12v chassis batteries does cause some kind of action (BTW: batteries checked okay when I tested without the inverted turned on)

Thank you for taking the time to reply !!

Ken
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Old 10-02-2015, 11:33 AM   #10
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I'm in a rabbit hole

Well, as instructed by the local Freightliner Sevice Center (Hans) I took my electrical problem to the Allison Transmission Center (WW Williams). They told me, for $300, that it was an electrical problem (like I told Hans FL). It is to be noted that they didn't spend a minute more than one hour on it, but charged me for two full hours. Arguing with them got me no where. Not covered by warranty. Guess I bought those boys lunch.

So I call Hans FL back and they tell me I can't bring it for a week and because their priority is trucks, they can't tell me how long they will have it. He actually began to complain to me that he already had two motor homes to take care of when his priority is trucks. Gee .. thanks. I wish I lived closer to Gaffney.

The other FL Service Center near me now says they don't work on motor homes.

So now I am searching for a FL Service Center. I heard Youngs in Canton may be good, but still waiting on a call back from them.

If this don't work out, I may end up driving to Gaffney

I'll keep you posted when I find out what's wrong.

What I do know is that when the ignition is turned on, something is drawing a lot of current. The radio goes on then off for three or four times and the head lights dim then go to normal. After a minute or two of this, everything goes back to normal. Of course, the display says to check transmission and shift inhibit until a minute or two passes. That one cost $300

Thanks for letting me vent.
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Old 10-02-2015, 12:39 PM   #11
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Ken,
Since your coach is a 2015, it is still under warranty. They should not have charged you anything. Did you call the Freightliner help line (1-800-FTL-HELP. I would call them and complain that they charged you 1- $300 for less than 1 hour labor, 2-for something that should be covered under the warranty and 3- ask them what Freightliner service center is near you that will service your coach.
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Old 10-02-2015, 07:21 PM   #12
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Ken the FL shops you want are the FL oasis dealers. There is a difference.



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Old 10-02-2015, 07:58 PM   #13
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Something smells fishy here, when I had my "trans comm" problem an Allison shop replaced some kind of computer in the transmission. It did not cost me a dime.

Just so I understand correctly, it was the Allison shop that charged you $300 just to tell you what was broken?


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Old 10-03-2015, 06:48 AM   #14
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The Oasis dealers are not all camper friendly even though their designated as such.
The Allison dealer said that the charges for diagnostics and that would not be covered under any type of warranty because the problem was not with the transmission.
But there is a happy ending I finally found a Freightliner dealer near Canton that was extremely friendly helpful and fact told me what the problem was over the phone and will set me up with an appointment next week
I then called the Freightliner help line to see about getting reimbursed for the money spent at the Allison transmission service center and that is also looking good.
It appears the actual problem is with the heaters for the engine drawing the battery down when you go to start it.
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Old 10-03-2015, 08:44 AM   #15
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Things are Getting Better

Apologies for the previous message without proper spacing and making it harder to read. I was using the cell phone for the reply.

I understand the Oasis Service Centers are "supposed" to be camper friendly. This definitely does not apply to all of them. Even the gentleman at the FL help line tried contacting them and said he found the same. He said he is going to look into them further at a later time.

To summarize, yesterday I sent off a complaint to WW Williams about the 2 hour labor charge for the diagnosis. Today, he personally answered and apologized. He left me his personal phone number and told me to contact the office for a credit. I will still end up paying for one hour, but to me, that seems fair to them, since they did put an hour into it. I still have to see about getting the additional one hour back from Freightliner since it was a Freightliner Service Center (Hans) that sent me on that path.

Again, I was very pleasantly surprised with the Freightliner Service Center near Canton, Ohio. Mr. Snyder asked for the symptoms and told me that it is a common problem he handles all the time. The heaters are defective and drawing current when starting the coach.

I have to go to work Monday to see if they will give me a day off to take it in (without pay). Mr. Snyder actually said if I couldn't get the time off, he would do it on a Saturday. Is that great, or what ?

What a difference a day will make.

I was actually thinking about driving back to Gaffney to get it done right.

Have a great weekend, everybody. I know mine is getting better

Ken
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Old 10-03-2015, 08:56 AM   #16
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Ken that's great news. I thought that all Oasis FL dealers were MH friendly. Disappointed to hear that they aren't. Glad you found one to help.



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Old 10-03-2015, 09:31 AM   #17
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Ken,
Happy to hear that they have narrowed down the problem and can take care of it. Also happy to hear that Freightliner and Allison will be working to get you your money back. Sounds like the Canton Freightliner center is really going out of their way to help you get this fixed.
Good luck and let us know how you make out.
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Old 10-03-2015, 03:00 PM   #18
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Originally Posted by KennyGolub View Post
Apologies for the previous message without proper spacing and making it harder to read. I was using the cell phone for the reply.

I understand the Oasis Service Centers are "supposed" to be camper friendly. This definitely does not apply to all of them. Even the gentleman at the FL help line tried contacting them and said he found the same. He said he is going to look into them further at a later time.

To summarize, yesterday I sent off a complaint to WW Williams about the 2 hour labor charge for the diagnosis. Today, he personally answered and apologized. He left me his personal phone number and told me to contact the office for a credit. I will still end up paying for one hour, but to me, that seems fair to them, since they did put an hour into it. I still have to see about getting the additional one hour back from Freightliner since it was a Freightliner Service Center (Hans) that sent me on that path.

Again, I was very pleasantly surprised with the Freightliner Service Center near Canton, Ohio. Mr. Snyder asked for the symptoms and told me that it is a common problem he handles all the time. The heaters are defective and drawing current when starting the coach.

I have to go to work Monday to see if they will give me a day off to take it in (without pay). Mr. Snyder actually said if I couldn't get the time off, he would do it on a Saturday. Is that great, or what ?

What a difference a day will make.

I was actually thinking about driving back to Gaffney to get it done right.

Have a great weekend, everybody. I know mine is getting better

Ken
I think some of your problems are by design. When the ignition is set to on, one of the prerequisites to start is to heat the air in the intake plenum. A lot of air requires lots of DC battery current. Enough to cause a voltage drop from the starting battery which the transmission also requires. In the tranny internal control module, if the power supply dips too much, an ecm within will lock out trans functions until voltage is restored, as you learned. If the engine starts or the heaters shutoff the normal voltage will be restored.
To check my theory on the load the air box draws just check the size of the cables feeding it. They are large enough for most vehicles starting circuits! Also even Georgetown had the chassis/coach batteries charging systems for sometime, very surprised if Berk doesn't. It was installed by FR, a Intellitec system. Charges both with a set priority program.
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Old 10-04-2015, 06:49 AM   #19
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I think some of your problems are by design. When the ignition is set to on, one of the prerequisites to start is to heat the air in the intake plenum. A lot of air requires lots of DC battery current. Enough to cause a voltage drop from the starting battery which the transmission also requires. In the tranny internal control module, if the power supply dips too much, an ecm within will lock out trans functions until voltage is restored, as you learned. If the engine starts or the heaters shutoff the normal voltage will be restored.
To check my theory on the load the air box draws just check the size of the cables feeding it. They are large enough for most vehicles starting circuits! Also even Georgetown had the chassis/coach batteries charging systems for sometime, very surprised if Berk doesn't. It was installed by FR, a Intellitec system. Charges both with a set priority program.
Correct. It is designed that way. BUT..... mine went south and got so bad that for teh first minute or two after starting the radio was turning itself on and off, the headlights were going back and forth from dim to normal, etc.

That's the part it wasn't designed to do. And that's pretty much what FL told me when I called. The heaters went bad and are drawing way too much.
The coach didn't do this for the past year. Something went south and I think he nailed it. He said it's a common problem he finds working on FL trucks.

Thanks for taking the time to reply !!

Ken
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Old 10-04-2015, 09:28 AM   #20
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Ken - If you get anymore details on the final fix and problem, please let us all know. Thanks' -Hank
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