if the rig is plugged in and you are only getting 10-11v readings, your charger is not working for some reason. you should be seeing 13-13.5v when on shore power.
did you check the breaker under the bed to make sure the inverter is getting shore power?
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himcules (10x stronger than hercules)
2013 Forest River Berkshire 390BH-60
ex 2007 Jayco Greyhawk 31SS
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