Berkshire Elkhart plant
The wife and I arrived in Elkhart last night for our appointment today at FR plant to install the slide plates on the underside of the wardrobe slide before the underside went to hell. Met with Randy first thing this morning as he was waiting for me. He asked if there were any other issues they could address while they had the coach. I mentioned the kitchen slide was acting funny the last few times we closed it. Then I asked about the mystery of the front entrance door an how it stays open? needless to say they fixed it all. In addition, a few weeks ago I was closing the dinette slide and left the AV door open. "Numbnuts", that's me, crushed the door beyond all recognition. Randy put me in touch with Andy Thompson the FR parts guy. $48 and change later a new door was ordered and they even installed that today. They even threw in an extra water filter, some of the door closers/locks and a couple of new tread pieces for the entry steps. All said, 1-1/2 hours later we were on the road.
We went back to the facility at 2:00pm for a tour with the plant General manager Dave. Fascinating to say the least, fabrication and assembly is very labor intensive. They complete 7 units per week in a 5 day work week. And the workers are busting their humps.