We had a great experience with Motorhome Specialists! They gave us a loner car to use for the 4 days we were there (a 2015 Equinox but one of the other loaners was an Escalade!). We even used their car to drive into Dallas to go to the JFK Museum (which was fantastic). Our new MH was parked under a cover right next to our old coach so transferring items to the new coach was simple and easy. Our tech for our PDI was very knowledgeable and never made us feel rushed. We discovered a problem with one of the windows and 1 phone call was all it took and 2 techs showed up to fix the problem! Our salesman was Mitch Bennett and he said if we sent him a buyer he would take another $500.00 off the price of the coach they wanted to buy. We ordered our Berkshire which made sure there was no foot traffic or test drives on it before we got it. Mitch was really great to work with, no pressure sales and MHSRV gave us a very fair trade in value! (In fact they beat a local RV dealership by $14K on trade in value). The drive from Pearl River to Alvarado, TX wasn't bad at all, and we were able to stop at the Tiger Truck Stop in Lafayette on the way home and see Tony (a real live tiger).
Here is Mitch's contact info: Mitch Bennett Mitch@mhsrv.com
800-335-6054 or his cell 817-437-6679. Tell him the Stevensons 11157 sent you.
MHSRV had the best price on the coach we wanted to buy. They were 4 K cheaper on the 2016 38A than the price a local dealership had on a 2015 38A!! And they gave us a nice bottle of wine, a huge doormat, a new coach set-up kit (which included a sewer hose, toilet paper, a water hose, water connector valves and tank drop-ins), and a really nice 75 piece tool kit. Then on Saturday while we were there they invited us over to their main building for free hamburgers and hot dogs! While we were eating the owner of the dealership came over, introduced himself and said if we had any problems to call him directly and he would take care of it.
So yes, if we were ever in the market for another RV, yes we would go straight to MHSRV! We were VERY pleased with our experience!
Good Luck, and feel free to PM us if you have any other questions. Always happy to help.