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Old 10-27-2014, 01:07 PM   #1
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Bunk house slide won't open - 2014 390BH-60

Hello All,

My name is Mike and just the other day I tried to open the bunk house/wardrobe slide and it only opens/extends like an inch and then gets stuck, making a gear stripping sound until the button is released. The slide can then be successfully closed/retracted.

My question is what should I do first? Should I contact Forest River first or go ahead and get an RV repair shop to take a look at it?

I've been checking out the forum and have learned a lot so far. I have a propane tank story to relate but that's for later.

Thanks in advance for your assistance,
Mike
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Old 10-27-2014, 01:16 PM   #2
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Let me also add that I have checked for any obstructions. Nothing found.
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Old 10-27-2014, 01:33 PM   #3
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That slide operates on a cable system. I'm not sure if it has any gears. Mine broke at the electric motor shaft. I had to get it replaced at my dealer, it was still under warranty.

If yours is still under warranty you should go through your dealer.
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Old 10-27-2014, 02:52 PM   #4
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Originally Posted by Campin Cajun View Post
That slide operates on a cable system. I'm not sure if it has any gears. Mine broke at the electric motor shaft. I had to get it replaced at my dealer, it was still under warranty.

If yours is still under warranty you should go through your dealer.
Thanks Campin Cajun. I'm stopping by a dealer tomorrow @ 10 AM for them to take a look at it.
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Old 10-27-2014, 05:11 PM   #5
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Sounds like the common gear box problem a lot of us have had. I had to have mine replaced about a month after I got mine. FR will stand behind it as it is a known issue.


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Old 10-27-2014, 06:05 PM   #6
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Mike,
Congrats on your new coach and welcome to the Forums! Norco, the manufacturer of the motor/gear box that drives the slide, had a bad batch of motors. Yours probably falls in the date range of the bad motors. As Glenn mentioned, this is a know issue and will be repaired under warranty.
Again, welcome.
Tom
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Old 10-27-2014, 06:12 PM   #7
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Sounds like the common gear box problem a lot of us have had. I had to have mine replaced about a month after I got mine. FR will stand behind it as it is a known issue.


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Hey Glenn. Thanks for the reply. You are correct. I got on the phone with Mitch today @ Forest River and he is going to ship out a new gear box to my local service center.

Have a great day.
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Old 10-27-2014, 06:15 PM   #8
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Mike,
Congrats on your new coach and welcome to the Forums! Norco, the manufacturer of the motor/gear box that drives the slide, had a bad batch of motors. Yours probably falls in the date range of the bad motors. As Glenn mentioned, this is a know issue and will be repaired under warranty.
Again, welcome.
Tom
Hey Tom,

Thank you! This is my first time joining a forum other than a programming one! My family and I have been living full-time since February and love it.

I will post back here with the results.

Take care,
Mike
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Old 10-29-2014, 11:07 PM   #9
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Well, my wardrobe slide did it today. Sounds like s dtripped gear as others have said.
But mine is not a bunkhouse, but a RB rear bedroom model 390RB.

Do you guys know if the RB is the same Norco type slide mentioned above that had the run of bad motors?

My local dealer is not very friendly to owners that did not buy from them and I had hoped I would not need to get warranty work from them.
But I can't wait till next Goshen for this problem.
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Old 10-29-2014, 11:34 PM   #10
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The wardroom slide on the bunks that everyone keeps mentioning is a cable type slide. If the slide on yours has 4 cables visible from the outside of the coach when the slide is open, then it is probably the same motor as mentioned. The BH's have three different slides on them. The two living room slides are hydraulic, the bed slide is an electric slide gear driven I believe and the bunk slide is the electric motor with cables the keep breaking on everyone. Hope this helps.

Jason


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