Just made my longest Motorhome run out of Dallas to get some scheduled warranty work done by Randy Houser!! Awesome trip and Randy made it so easy as his time estimates on repairs where right on. He even did a few extras. Can't say enough of great support Forest River and Randy on Berks do to take care of any issues!!! Fun trip!!
Same here!!! I had to make a trip to the diesel division because my repair could only get done there and they were awesome!! I had a list of things to fix and they found about 5 more things I had no clue about!! Fixed them all and even reimbursed me for my fuel since local dealers could not do the repair. Thought that was pretty cool! Randy offered to send a transport persons to pick my coach up and deliver it back to me but felt more comfortable bringing it myself.
Jason
2014 Berkshire 390BH
2016 Chevy Colorado Z71 Trail Boss (toad)
It seems Randy and the gang at the Diesel Division have the greatest impact on us as the face of FR. We are an 08 coach and they still treat us as if we just purchased it. Between the warranty guys and Andy and Issac we can always depend on some type of satisfaction. Three cheers for them.
GOOD LUCK
AREA52
Mine is 11 and you thought I was in 2016!! Took great care of me as his promptness and accuracy of how long my repair would take was right on!! Worth the drive for sure!!
The whole team at the Diesel Division is over the top awesome! When we ordered our Coach, Tommy Hall took us on a tour as it was being built. My wife asked Tommy if he could put in a electrical outlet by the bed for her CPAP - no problem, consider it done!
Some of the most amazing customer care I have ever experienced!
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Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
The RV is similar to other forms of travel: If you fly first class you get champagne--fly economy, you get a bag of peanuts. Cruise luxury suite, you eat at the captain's table--cruise cheapo and your cabin is below waterline and you eat with the unwashed masses. Buy a Berkshire and get the royal treatment--................................
If only dealers were half as good as Randy and crew there would be few reasons to visit the factory for repairs! They are the BEST in the industry!
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2011 Berkshire 390-rb-40, upgraded tires and front axle airbags, 2012 Jeep Wrangler 2 door, Blue Ox baseplate and BlueOx aladdin tow bar, Blue Ox Patriot brake system, wiring run through right frame rail and homemade led taillight bar.FB.
Ham KG5LTL.
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