Originally Posted by 15berkxl
Boo I think what Mike is saying is there is nothing to service for you or I on top of the engine. Mike always helps me with my requests so strange how he responds to.
Glad for your sake Wayne, that he's been helpful to you.......
But...... how can he know that I'm NOT a certified diesel mechanic??
I'm not, but if I just happened to be one, is there STILL no reason to EVER open that hatch?? That's what he stated, emphatically.
Maybe good ol' Mike would stand good for the new $6K radiator when the bolts finally fail?? Yeah, right!!
And I doubt that ANY mechanic could check those bolts without coming down from the top. Could be mistaken, but I'd bet the only way to check those bolts would be from above.
Thanks for your input..... If he's done good for you (or anyone else here), that's great. But to me, he's a jerk.
My guess would be that he has no idea how to remove the panel, and either doesn't know anyone else at the plant that does, is to arrogant to ask someone that does or it's a really sore subject because it's a really crappy design flaw. And they've been hassled over it forever.
His last email said he forwarding my emails to Randy. But it only took 4 email exchanges to get to that point.
I will continue to find answers to questions such as this right here on these forums.
And finally, to the poster that mentioned that the fan bolt problem may have been fixed on my 2011 Berk (2010 FL chassis, I think), I hope you are correct. That would be my best case scenario.