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Old 07-14-2016, 11:14 AM   #11
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Join Date: Aug 2012
Location: South Jersey
Posts: 20
Our unit falls into the "I cant use the remote without the door open" box. It has been that way since new when it had all the stock AV equipment. I have since upgraded everything but the glass will not let the IR signal pass through it. I plan to replace the glass with something else, I just have not done it yet.

2012 360 FWS
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Old 07-14-2016, 01:17 PM   #12
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Join Date: Aug 2013
Posts: 125
Switch your receiver to a Genie with RF. I have 3 remotes; main, bedroom & outside. With RF there's never an issue 👍

2016 38a

2016 38a
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Old 07-15-2016, 11:06 PM   #13
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Join Date: May 2013
Posts: 139
I switched to RF as soon as I got the coach and upgraded the components. I wanted to control it from bed in the back. Also, mine produces quite a bit of heat and I keep it open. I may swap the "glass" out with some speaker material to let it breath.

Retired and loving it
2013 Berkshire 390BH
Ford Edge AWD
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Old 07-16-2016, 07:02 AM   #14
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Join Date: Oct 2013
Location: Argyle Texas
Posts: 83
I have the same type of glass that also have to keep door open!! Not good but plan to switch glass as well
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Old 07-23-2016, 10:37 AM   #15
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Join Date: Jul 2015
Location: Wakefield,Ma
Posts: 50
Did you try fresh batteries in the remote. If batteries are low, signal will be weak.

Ron & Joanne
Bella The chihuahua
2014 Georgetown XL 377
2007 Jeep Liberty
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Old 07-23-2016, 02:54 PM   #16
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Location: Dallas TX
Posts: 1,355
Solve my problem with this

2014 Berkshire 390RB-60
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