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07-13-2016, 03:14 PM
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#1
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Senior Member
Join Date: May 2015
Location: In our coach
Posts: 232
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Entertainment window
The tinted plexiglass window for I'm sure every model, is designed to allow the infrared signal from the remotes to penetrate, correct? Mine don't and I have to keep the door open to operate. Any thoughts on this?
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Ben & Michelle
2015 Berkshire 38A
2005 Jeep Wrangler toad
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07-13-2016, 03:38 PM
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#2
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Senior Member
Join Date: May 2013
Location: Virginia
Posts: 619
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Never had an issue, is your receiver centered and raised up so it's IR receiver point is actually within the glass section? I keep my DirecTV receiver on a small box so it sits higher up.
Jason
2014 Berkshire 390BH
2016 Chevy Colorado Z71 Trail Boss (toad)
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07-13-2016, 03:57 PM
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#3
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Senior Member
Join Date: May 2015
Location: In our coach
Posts: 232
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Quote:
Originally Posted by JTN8
Never had an issue, is your receiver centered and raised up so it's IR receiver point is actually within the glass section? I keep my DirecTV receiver on a small box so it sits higher up.
Jason
2014 Berkshire 390BH
2016 Chevy Colorado Z71 Trail Boss (toad)
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I did that too because I noticed it was sitting low, still didn't work...is it possible they put wrong type of glass in, or should it work with any glass?
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Ben & Michelle
2015 Berkshire 38A
2005 Jeep Wrangler toad
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07-13-2016, 04:14 PM
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#4
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Senior Member
Join Date: Jul 2014
Posts: 7,363
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Quote:
Originally Posted by tnbendr
I did that too because I noticed it was sitting low, still didn't work...is it possible they put wrong type of glass in, or should it work with any glass?
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I'd think that they don't have any "wrong type" glass in stock ??
Russell
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07-13-2016, 05:42 PM
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#5
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Senior Member
Join Date: May 2015
Location: In our coach
Posts: 232
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Quote:
Originally Posted by CAT-RN
I'd think that they don't have any "wrong type" glass in stock ??
Russell
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I wouldn't think so either Russell, just trying to figure out why mine doesn't work. I have to take out my Blu ray player and set it on the cabinet to control it...very tacky.
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Ben & Michelle
2015 Berkshire 38A
2005 Jeep Wrangler toad
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07-13-2016, 05:44 PM
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#6
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Senior Member
Join Date: Jul 2014
Posts: 7,363
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Mine does ok ?
Russell
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07-13-2016, 05:56 PM
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#7
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Senior Member
Join Date: May 2015
Location: In our coach
Posts: 232
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Quote:
Originally Posted by CAT-RN
Mine does ok ?
Russell
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Is that a question? ? 
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Ben & Michelle
2015 Berkshire 38A
2005 Jeep Wrangler toad
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07-13-2016, 06:32 PM
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#8
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Senior Member
Join Date: Jul 2014
Posts: 7,363
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No. Question. Just a fact. Lol
Russell
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07-13-2016, 09:35 PM
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#9
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2013 Berkshire 390 BH-60
Join Date: Sep 2012
Posts: 99
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Mine is ok
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Mike
2013 Berkshire 390BH-60 
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07-14-2016, 08:27 AM
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#10
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Site Team
Join Date: Mar 2008
Location: Southwest Alabama
Posts: 9,850
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It's possible that they got some Low E glass, or metalized film tinted glass by mistake.
I'd think if that was the case that we'd be hearing more complaints about it though.
You can buy an Infrared Detector Card for a few dollars and test it yourself if you want to know.
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Salem 29RKSS Pushing a GMC Sierra 2500HD!
Gotta go campin! 
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07-14-2016, 11:14 AM
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#11
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Junior Member
Join Date: Aug 2012
Location: South Jersey
Posts: 25
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Our unit falls into the "I cant use the remote without the door open" box. It has been that way since new when it had all the stock AV equipment. I have since upgraded everything but the glass will not let the IR signal pass through it. I plan to replace the glass with something else, I just have not done it yet.
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2012 360 FWS
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07-14-2016, 01:17 PM
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#12
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Senior Member
Join Date: Aug 2013
Posts: 134
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Switch your receiver to a Genie with RF. I have 3 remotes; main, bedroom & outside. With RF there's never an issue 👍
--Nathan
2016 38a
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--Nathan
2016 38a
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07-15-2016, 11:06 PM
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#13
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Senior Member
Join Date: May 2013
Posts: 141
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I switched to RF as soon as I got the coach and upgraded the components. I wanted to control it from bed in the back. Also, mine produces quite a bit of heat and I keep it open. I may swap the "glass" out with some speaker material to let it breath.
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07-16-2016, 07:02 AM
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#14
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Member
Join Date: Oct 2013
Location: Argyle Texas
Posts: 89
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I have the same type of glass that also have to keep door open!! Not good but plan to switch glass as well
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07-23-2016, 10:37 AM
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#15
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Member
Join Date: Jul 2015
Location: Wakefield,Ma
Posts: 64
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Did you try fresh batteries in the remote. If batteries are low, signal will be weak.
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Ron & Joanne
Bella The chihuahua
2014 Georgetown XL 377
2007 Jeep Liberty
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07-23-2016, 02:54 PM
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#16
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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Dan
2014 Berkshire 390RB-60
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