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Old 06-21-2016, 07:11 PM   #11
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I never got them with my 14
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Old 06-21-2016, 08:48 PM   #12
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Exterior Touch up paint

Ya mine is 2014 also. Guess they cost cutting.

Russell
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Old 06-21-2016, 09:13 PM   #13
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My 2015 had them


Wayne
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Old 06-22-2016, 07:21 AM   #14
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My 2015 had them
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Old 06-26-2016, 06:08 PM   #15
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Originally Posted by dhornback View Post
Will check. We did purchase new. Thank you for information.
What year/model do you have? Possibly other owners with the same coach that have the sample bottles could put some on a white card and you could use it to match the color at an auto body paint shop.
Just a suggestion.
Karen
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Old 06-26-2016, 09:02 PM   #16
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Good luck. I purchased a 2016 272rl. Dealer no help. Forest River zero help. Spoke to Wanyne in customer service and emailed so many times that I've given up.... My paint issiue being unresolved will prevent me from wanting to ever spend my money on Forest River ever again and otherwise we enjoy the product. But it's a very personal disturbing situation for me. And reps of FR if you read this please note I tell everyone about this.
Note I too just need touch up paint. For small stone chip. Click image for larger version

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Old 06-27-2016, 12:38 AM   #17
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It is very disappointing that no one in the complete Forest River supply chain will assist the very people that purchase their products.
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Old 06-27-2016, 12:59 AM   #18
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It is very disappointing that no one in the complete Forest River supply chain will assist the very people that purchase their products.

My dealer has emails, ordering parts for me back in January.

FR says they didn't get anything at all.
FR has the worst, customer service.
Heck, every time you contact them, the person you were dealing with is gone.


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Old 06-27-2016, 01:25 AM   #19
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I'm going through the same thing. FR no help, dealer no help. I had too much expectations for FR I guess. I did find paintscratch.com and wonder if anyone has ordered from them?
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Old 06-27-2016, 08:24 AM   #20
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It is very disappointing that no one in the complete Forest River supply chain will assist the very people that purchase their products.

Really? That's news to me. I find them over the top helpful. If you are having issues let's talk. We can and will get you to the correct person to fix your issues. Don't fall in with some that just come on here to complain. Make it positive.
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