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Old 12-19-2012, 09:32 AM   #31
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Smitty, If the Bills don't make some off season moves, i.e. fire the coach and gm and start all over they will need your support from SC because it sure isn't going to come from WNY'ers. Russ Brandon, CEO was on the radio today saying we need continuity to succeed, using Indy with Bill Polian as an example! Most believe that the Bills have upgraded their talent but they are worse than ever.
Sorry to get off topic of the thread.

Merry Christmas to All!!!!!!
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Old 01-20-2013, 04:34 PM   #32
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Finally got the coach back and she is tucked away in the barn. They fixed or replaced everything except the caulk in the kitchen. I told bill the service manager to send it to me when it comes in and i'll re caulk it rather than having the unit sit it the parking lot out in the weather. They had to replace the driver side window, which meant taking down the upper cabinets, and part of the dash. We walked through with brandon and found a screw in the headlight(probably from the factory, we never noticed it before). After getting home we found the following. chipped screw holes on the valance they removed, fingerprints(glue or caulk) on the wallpaper, and a slice in the dash. I'm going to try and call Bill the service manager and see if anything can be done.



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Old 01-20-2013, 08:59 PM   #33
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Skocat, your patience is amazing. I know Bill is a great guy and I'm sure he'll do what ever is in his power to get it right, but wow!
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Old 01-21-2013, 04:37 PM   #34
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Scokat, how are you making out with your latest issues? Are things getting resolved?

BTW, where oh where are our Patriots fans today? I think there may be more than a few tears in their beer today!
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Old 01-21-2013, 04:58 PM   #35
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I have found that most pats fans get pretty quiet in a situation like this. Unfortunately nothing makes me happier than watching them get slapped around while throwing away a chance at the superbowl. It's like christmas all over again.

Look at it this way, Brady can now get back to his off-season modeling career. I've been waiting for my new Uggs catalog, should be any day now...
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Old 01-23-2013, 05:21 PM   #36
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I just spoke with Bill, the service manager. I emailed him the pictures and explained I would appreciate any assistance he could give to my issues. He assured me the issues would be taken care of. He was checking to see about sending a mobile cleaning crew to clean the prints and have the dash repair completed at my house. I still have pending warranty repairs, so the other valance issues would get repaired at that time. He was extremely helpful, and from this whole experience he and the dealership have earned all my future business. A++
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