That's typical FR. Once they got your money they don't ever want to hear from you again, that is until you want to buy another one. Can not even get help from the factory with issues with your coach....
That's typical FR. Once they got your money they don't ever want to hear from you again, that is until you want to buy another one. Can not even get help from the factory with issues with your coach....
I have had the opposite experience with my used coach. (2012 390BH) the factory have been great with help. But I have not asked them to fix anything- just for information and parts.
I have had the opposite experience with my used coach. (2012 390BH) the factory have been great with help. But I have not asked them to fix anything- just for information and parts.
Yes they will happily sell you parts. However, often you can shop around for price and find out why.
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2020 RAM 3500 DRW Long Horn. In the hunt for a Palomino TC, formerly a 2017 Berkshire 38A: https://dragonship.blog/
I had a similar experience, only my Greywolf travel trailer that I purchased brand new was less than 2 years old. I have floor screws backing out under the linoleum. Took my camper to a FR dealer which had performed previous work for me. He stated it is such an obvious manufacturing defect that he wouldn't work on it, and referred me back to the to the FR manufacturer. Of course they refused to provide any sort of good will warranty and were not of any assistance in even helping me find someone that could fix it. My dealer still refused to work on it even if I paid in full on my end because he feels it's such an obvious manufacturing defect the FR should cover it.
IMHO you only need to search for an FR dealer is you are looking for warranty service. After that expires in my area (Lake Havasu, AZ) there are several independent RV service shops that will work on anything. They will find whatever parts are required to get you back on the road. These shops are not Brand Specific.
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