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Old 08-23-2013, 12:30 PM   #11
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I have never dealt with Randy but have with Mitch and Mitch has been excellent as well. Comforting to know when you spend this much money that somebody cares.

2008 Berkshire 360QS-40
"If you can't fix it with a hammer, you have an electrical problem"
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Old 08-23-2013, 06:31 PM   #12
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Loads of us at the Goshen rally had spectacular stories of excellent customer service from Forest River. I'd like to thank the Surveyor service team and Susan Thornberg for going above and beyond to take care of my needs while I was there.


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Old 09-10-2013, 02:36 PM   #13
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Was just down at the factory and Randy also helped me out with a situation. He is definitely a great assest to us and FR.

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