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Old 06-10-2016, 03:02 PM   #11
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Ben,
You were able to get the refrigerator through the door? I'm shocked that it fit through. Also, I'm guessing that you had help with getting it out. My son and I had a tough time just getting the refrigerator out of the cabinet that it sits in. Also, the fact that it sits about 12" of the floor in the cabinet didn't make things any easier. Hope that they make a determination and either get yours repaired or say yours must be replaced quickly.
Tom
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Old 06-11-2016, 02:25 PM   #12
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Ben,
You were able to get the refrigerator through the door? I'm shocked that it fit through. Also, I'm guessing that you had help with getting it out. My son and I had a tough time just getting the refrigerator out of the cabinet that it sits in. Also, the fact that it sits about 12" of the floor in the cabinet didn't make things any easier. Hope that they make a determination and either get yours repaired or say yours must be replaced quickly.
Tom
Thanks Tom, I hope so too. My fridge is only an 18 cu ft. It does not sit high off the ground in the cabinet. But after the doors and all the inside stuff is removed, it's pretty light and I did have help from a strong nephew! I also had to remove everything off the back side that protruded, even the little plastic clips that hold the icemaker hose. Then I had to remove the hand rails at the entry way and the door arm, so it could swing out away from the door opening, which had zero room to spare. When I bring it or the new one in I think I will remove the passenger seat to make more room to turn it away from console and upper tv.
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Old 06-11-2016, 07:59 PM   #13
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Just a thought if they do replace it I would measure very carefully. I have never heard of anyone being able to get a res fridge out the door. Almost always a window needs to be removed. Good luck.
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Old 06-14-2016, 10:46 PM   #14
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Just a thought if they do replace it I would measure very carefully. I have never heard of anyone being able to get a res fridge out the door. Almost always a window needs to be removed. Good luck.
At first I was hoping to have it replaced, so I would have a new warranty. But after looking online at new units, the dimensions are all different and since they don't make my model anymore I would have to make modifications to the cabinet and probably not be able to get one back through the door. If they fix it, then it will go right back in the way it was, viola! So please cross your fingers that it gets fixed!
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Old 06-15-2016, 08:16 PM   #15
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I'm hoping with you. Keep us updated.
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Old 06-17-2016, 10:34 AM   #16
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Ben,
We also had trouble with our fridge, but our 38A has a Frigidaire fridge, not a Whirlpool.
The problem was a fan motor that pushes the air from freezer to fridge part. (not sure what the name of the part is). But we called Frigidaire directly, they sent a repair man (he had to wait for the part...of course) but it was an easy fix once he got the part. But of course, our coach is parked behind our house so it is a little easier for us to wait for parts.
I hope all goes well from now on.
Karen
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Old 06-18-2016, 05:34 PM   #17
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Update

So all the parts will be in next week and they plan to put it back together Thursday 6/23. I'm sure they'll want to keep it overnight, so probably get it back Friday at earliest. They're replacing everything that has to do with refrigerant including evaporator and condenser. It was the evaporator that had the leak.
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Old 08-12-2016, 09:04 PM   #18
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Final update

So I got jerked around by the shop that ordered the parts, by the time the parts came in, the repair tech said he couldn't repair it because it's a sealed unit and he wouldn't be able to weld the dryer in because it would melt the plastic and insulation. He called Whirlpool and they told him it was repairable, so then Whirlpool tells me they need a second opinion. I had to wait another 5 days for that to happen and of course had to take the fridge away from the first shop. The second guy indicated that he could repair it but that Whirlpool doesn't pay enough for warranty work on sealed units! So I convinced him to tell Whirlpool it was beyond repair. Now it took another week for them to approve for replacement and then 16 business days for the delivery. Before I removed the drivers side window assembly I plugged it in and made sure it worked for a day and also verified the dimensions would in fact not fit through the door like my old one did. I also had to modify my cabinet during to the fact that the new ones are wider and deeper, yet shorter. It is in now and everything back together and working fine, but what a fiasco it has been due to scheduling and decisions and shipping. If I hadn't done this myself and tried to get into a repair facility I would still be waiting and wouldn't be living in my motorhome. I am lucky that I can do this work myself (looks better than factory too) I don't know how someone without the craft could deal with a situation like this when your full time.
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