Originally Posted by Phil57
Good luck with Progressive. I have had extensive dealings with them and in my opinion they are the worst company ever. Claims are a major fight. I will never deal with them again and if I'm unlucky enough to be hit by anyone with Progressive the first phone call will be to my attorney. Awful company and employees.
I've heard just the opposite from several individuals. An insurance policy is a legally binding contract.
That is why I deliberately wrote in an agreed upon (in advance) figure for total loss replacement. There is no "wiggle room".
The second thing is that as soon as you think your are being jerked around, just turn the whole thing over to an attorney. Adjusters would FAR sooner deal with you directly than an attorney. They know that a lawyer is far more likely to hold their feet to the fire and can't be bullied.
The adjusters job is to pay out as little as possible on any claim. If he can get you to accept a lesser settlement, he'll do it. My DW having 25+ years as a paralegal doesn't hurt either. You ought to hear/see her negotiate!!!!