Originally Posted by Phil57
Just so I understand you started this post in hopes that FR would react? You didn't ask for help but only to find like minded people to complain. I want to understand because several people including myself have attempted to help you. Just so you know FR is not the owner of this forum and most likely has not seen your posts.
When I chatted with Craig, the FR Diesel Division rep at the Calgary RV Show in January 2016, he said that they do read the FR Forums postings, but they don't reply.
I think it is a good policy they get an early warning signal of problems, but don't get dragged down in some of the offside postings that appear.
BTW, I find that they are helpful when I email them.