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Old 07-09-2015, 11:36 PM   #11
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No need to say goodbye. Most RV's share similar appliances, frames, slides, etc.... and you may can find the answers here.

Just cause you started a relationship with a SOB, doesn't mean you're still not family here.
X3 on this. It's ok to stay and ask questions or even help other owners with your past experiences.
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Old 07-10-2015, 01:40 AM   #12
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Post some pics of the new coach. Love to see it!


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Old 07-10-2015, 12:42 PM   #13
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I am considering the same as well. Are they easy to work with? I haven't read much about the Entegra. How are they for quality?? I have been looking at Newmar but they are very pricey. What was the trade worth? I have a 2012 390bh60 and was concerned it would be a very low trade value.


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The first thing I noticed was Entegras 2 year warranty. High quality build on a Spartan Chassis, Cummins ISL 450hp w/1250 ft. lbs. of torque, 15000 lb towing capacity, larger tires and wheels, etc. That is not to say they don't have their problems, they do. Customer Service is reputed to be excellent. Some would rate them above Newmar but for less money. I took a hit from mhsrv but not nearly as great as at other dealers. MHSRV sells a lot of Berks and I believe they know the product line, hence the higher trade in. Who knows? Maybe they just wanted out of their 2015 Entegras.

Go to the Entegra forums for more info and Google Entegra. Utube has 45 short videos on the delivery checklist and there are numerous videos on the coaches themselves.

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Old 07-10-2015, 12:45 PM   #14
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klucas

I dealt with mhsrv entirely by phone and email.

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Old 07-10-2015, 01:43 PM   #15
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How did they work trade by phone? Pictures ect? What do you think approx trade is on a 12 390bh 60.


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Old 07-10-2015, 02:03 PM   #16
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The mhsrv site has a trade in form that you can click on and send to them. No photos. I have no idea what your trade is worth. Try submitting the form. I got a call from a sales person rather quickly, I believe w/I 24 hours.
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Old 07-10-2015, 07:39 PM   #17
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Bought my 2014 390 BH-60 from MHSRV. I worked with Cowboy and it was seamless from start to finish. Even gave us a loaner car to get dinner and stock up on provisions before we headed home from Alvarado.
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Old 07-10-2015, 07:46 PM   #18
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The mhsrv site has a trade in form that you can click on and send to them. No photos. I have no idea what your trade is worth. Try submitting the form. I got a call from a sales person rather quickly, I believe w/I 24 hours.

Thank you for the info. I will defiantly check them out. When you get your coach could you post here or PM me your experience. How did it go during walk thru and items that need repaired prior to leaving ect. I am curious how a long distance deal would go like that. Plus curious on how well the dealer prep or final factory walk thru is. I would hate to travel that far and sit for days while they "touch" things up. They do seem to be a high quality coach.


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Old 07-10-2015, 08:10 PM   #19
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You can still stop by as most said a lot of RVs share same issues. Later RJD
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Old 07-10-2015, 11:14 PM   #20
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Bought my 2014 390 BH-60 from MHSRV. I worked with Cowboy and it was seamless from start to finish. Even gave us a loaner car to get dinner and stock up on provisions before we headed home from Alvarado.
+1 on Cowboy. No pressure, if you're stuck in the decision process he'll help you get through the mire, but as effortless and low pressure transaction as you could dream about. Those guys (according to Cowboy) don't work on a commission structure like other lots; more of a salary plus bonus arrangement. Their posted prices on new rigs are generally as good as you can negotiate other places. Now, with that, the $$ trade-in you get there may be less than a deal where you're negotiating the new price against a trade-in but they have to resell the unit (and carry the paper on it until it sells) so that should make sense.

My unit delivery, because of MY schedule, was very rushed, but they knew I was coming, had replaced the fuel pump on the generator, and were finishing the final wash when i arrived. We zoomed through it all in less than 90 mins, went for a check out ride around the block and I drove home. I have to say they do a good job of checking everything before the rig is delivered.

I have yet to take it back for any service. I've had zero major issues, and the smaller issues I have to weigh out whether it's worth a 240 mile round-trip vs. a local repair of grabbing a wrench and fixing it.

I still get bored and surf the MHSRV.com site, because it was a daily habit for about 18 months! Also made 3 trips there and crawled in and out of at least 50 units, some just to gawk. I'm a fan and happy customer.

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