Originally Posted by frankatp
We just had to order our third step unit.The factory replaced the original one and now the second one has quit retracting and extending. I have to pull it out by hand. Same with the retract. These steps suck! Frank
I've tried everything, including installing metal shims 3/8 inch tall on the step itself. I hoped this would cause the step to "bump" against the rubber stopper a bit sooner, thereby stalling the motor sooner and shutting down the motor correctly.
Replaced the control unit itself, adjusted the linkage 6 ways to Sunday, till my face turned blue.
My absolute FINAL try will be to better ground the whole step unit, as I've read a post on some blog by a Lippert tech that 95% of these problems are caused by a bad ground.
I think if I ever do get it fixed, I'll have so much spare time on my hands, I won't know what to do. But by then, it'll be time for a new coach.
The maddening part is I get it working perfectly for a few days, the it starts the clunking yet again. My DW says I make a two sylable word out of my expletive when it starts again.
Sheeeee--------it. (Stretching out the Sh part for a about 2 seconds).