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Old 09-30-2013, 05:57 PM   #11
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Originally Posted by lefaivre View Post
It is my understanding that the problem is not one of a stripped gear but rather one of sensor pressure. Apparently the motor require a certain amount of back pressure in order to shut off ... this is not taking place.


There is no pressure sensor, per se...... That is, no physical switch as you might expect..... When the step reaches the end of it's travel, the motor stalls out.

The controller senses the resulting high current draw (because of the stalled motor) and shuts off the power to the motor.

Previously, my controller module was replaced and that didn't help in the slightest.

That's how it was explained to me anyhow..... Why the cheap NADA replacement motor has the delay between open/closing cycles, I have no idea.


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Old 10-13-2013, 03:31 PM   #12
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I have a Forest River Georgetown with the Lippert steps and posted this in the Georgetown Forum after replacing my step motor. It looks like the same information applies to the Berkshire:

Originally Posted by Cornelius View Post
The motor used for the Lippert steps on the Georgetown is a Ford and Lincoln power window motor. They are available from Car Quest, Advance Auto Parts, O'Reilly, etc. for about $50. You will need to cut and reuse the electrical connector off the old Lippert step motor, as it is different from the Ford connector.

Two manufacturers available:
ACI part # 83694
Cardone part # 42-309
Hope this helps.

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Old 10-29-2013, 07:38 AM   #13
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I couldn't agree with you more. These steps are crap. We are on our third one within a year. I was installing this last one at 5:00pm the night before we left on our 16 day vacation this past June. Our first step went clunk from day one. When you passed another vehicle on the road, the step sounded like it was coming off the coach. This last one seems to be doing OK, but it has only been since June.
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Old 08-25-2014, 12:23 AM   #14
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I have taken the advice of several in this forum and have contacted Randy Houser. As a result Dan Collins from Lippert has contacted me and it looks as though they are going to replace the entire step assembly. He just needs to get management approval.

I really hope that I can put this problem to bed once and for all.

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Old 08-29-2014, 09:31 PM   #15
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So it looks like my step has mess up too. Did your step stick in the "out" position?

Mine started making a noise like it was running. But stays out. It has at least quit running. But step won't retract?

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Old 08-29-2014, 10:00 PM   #16
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This is my third one to go. In the past .... One did get to that stage. Right now mine makes a ratchet noise as it retracts

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Old 08-29-2014, 10:21 PM   #17
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That clunking /ratcheting noise is exactly what ours did when it first started to go bad on our first trip with our (then) new coach. We spent some time and $ on a replacement gear which lasted about 2 trips. Then our local tech finally got Lippert to replace the whole step unit. It has been fine since, but we now treat this kind of crappy step as it it were made out of glass. I think it is very susceptible to any anomaly to normal operation -- our first problems with it started after someone would quickly open and close the door (thus "confusing" its in/out motion) and I admonish everyone on board NOT to open the door and quickly step out on the step before it has fully extended which may also have happened to our first one.
Get a new one and treat it as a fragile and protected piece of ancient technology and hopefully it will hold up fine :*/
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Old 08-30-2014, 01:28 AM   #18
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Since having it replaced the first time ... we have been extremely careful with it. Never stepping on it until it comes to rest and never coming down hard or bouncing on the step. Still it brakes. It looks as though an entire new Lippert step is now on its way. I really hope that this will be the end of our step problems... but somehow I think not.

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