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Old 08-13-2016, 07:41 AM   #11
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.... (Found out that motor is what keeps the awning closed)


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Oh now that's a smart design fail open so you can replace the awning when it ripped off. I would think the awning would be disabled when the key was on.


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Old 08-13-2016, 09:18 AM   #12
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Nope - in fact in Coulter Bay a couple years ago I saw one ripped off because owner forgot to close when driving off


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Old 08-13-2016, 09:52 AM   #13
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Nope - in fact in Coulter Bay a couple years ago I saw one ripped off because owner forgot to close when driving off


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I can understand the forgetting to close it (I did that years ago with antenna) but to design something that comes open when it fails is down right stupid.


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Old 08-13-2016, 11:02 AM   #14
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Wayne....

I 100% agree with you - especially with the trouble it's caused me... Now let me tell you another major design flaw...

If you look at your awning, you'll notice a plastic end-cap that is over the end of the large roller... Believe it or not, this piece of plastic drives the entire roller assembly and actually rolls up the awning....

Being plastic guess what happens - where the steel motor shaft goes into the plastic piece it can wallow out the plastic and the shaft will spin and nothing happens... This is what has happened in my case... (Why they didn't make this out of aluminum totally stumps me) To make matters worse, I was told its a non-replaceable part and is part of the entire motor assembly.... Personally I don't believe that BUT I'm in a bind because I need to get the awning closed BEFORE this approaching rain storm with high winds gets here this weekend... Sooo - I had to order the assembly.... Hopefully it will arrive in the next hour or so...

I will keep the entire old assembly and try to find the plastic part later....


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Old 08-13-2016, 03:19 PM   #15
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FYI: just received new motor (but not before the rain moved in dang it) and guess what - that plastic piece is metal on this one...

Guess you shouldn't order from Carefree but from Amazon after all....

Now to catch a lull between rainstorms and get this thing installed and awning closed....


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Old 08-13-2016, 03:51 PM   #16
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I remember a post not that long ago that said the two end caps were interchangeable but only the motor end used the square part. The non motor didn't care if the part was damaged. Sorry I didn't think about this earlier.


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Old 08-13-2016, 04:03 PM   #17
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That's good to know.... Would have saved me $170.00...

Would have been nice if the Carefree Tech had mentioned that ... It's the almighty dollar isn't it... Who gives a crap about customer service any more..... Really tics me off....

I could have just switched the caps and already have it fixed....


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Old 08-13-2016, 07:30 PM   #18
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Well in between rainstorms I got the new motor on... And not an easy job by yourself... Too dang many things to hold while you have to screw stuff in....

Work great and now awning is closed... Yea!!!

Do have to repaint the case where the gorilla tape removed the paint...


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Old 08-13-2016, 08:20 PM   #19
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Only fell off the ladder once.... Dropped the screws twice and went up the ladder without the tools I needed twice....


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Old 08-13-2016, 08:56 PM   #20
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Only fell off the ladder once.... Dropped the screws twice and went up the ladder without the tools I needed twice....


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Sounds like my normal repair


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