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Old 05-26-2017, 09:36 PM   #1
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need a little help in Estes Park
First trip of the year and everything is working fine except for the hot water heater. we have a 2011 Berkshire 390BH and the hot water heater is not working on electric or gas. The stove top has gas and lights but i can not get the water heater to fire on gas or electric..

Help me save the trip wife needs her hot shower...
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Old 05-26-2017, 10:05 PM   #2
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first trip if the year after being winterized?

Are your by-pass taps in the right position. That would give you a no hot water from both electric or propane.
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Old 05-26-2017, 10:09 PM   #3
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The hot water by-pass is open and. The water heater has water
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Old 05-26-2017, 10:12 PM   #4
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Hope you figure it out.

We have only taken our trailer out three times so far. I went to take a shower. Never got hot. I finally realized someone had turned off the hot water switch maybe thinking it was a light???
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Old 05-26-2017, 10:20 PM   #5
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Does the heater start 3 times on gas before the light goes on indicating shutdown and needing a reset?
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Old 05-26-2017, 10:37 PM   #6
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I figured it out the hot water by-pass was on but the valve below was open sending cold water.

We now have hot water thanks for the help
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Old 05-27-2017, 02:50 PM   #7
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Quote:
Originally Posted by csichoice View Post
The hot water by-pass is open and. The water heater has water
The hot water bypass should NOT be open. It should be closed and the valves sending water into and out of the heater should be open. With it open the water can bypass the heater, hence it's name.
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Old 05-29-2017, 07:07 PM   #8
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Quote:
Originally Posted by csichoice View Post
First trip of the year and everything is working fine except for the hot water heater. we have a 2011 Berkshire 390BH and the hot water heater is not working on electric or gas. The stove top has gas and lights but i can not get the water heater to fire on gas or electric..

Help me save the trip wife needs her hot shower...
Is yours a tankless heater (that's what we have in our 2011 Berkshire 390RB)? Ours has been a problem, but I have a couple fixes if you've a Girard product.
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Old 05-29-2017, 07:22 PM   #9
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Csi, please let us know if your issue was resolved and what the problem was.
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Old 05-29-2017, 07:25 PM   #10
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I did reply what was wrong and how it was resolved
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Old 05-29-2017, 07:41 PM   #11
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My apologies, I missed it. Thanks for getting back to us. I hope you had a good holiday.
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