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Old 06-25-2018, 10:56 AM   #1
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NEED ADVICE (PLEASE): USED DP 2011 Berkshire 390QS

Hello! We started two years ago in the RV world with a cute little used Evergreen Element we stumbled upon. After a year upgraded to a Keystone Cougar 32FBS and another year later we are thinking about going "all in" on our first (new to us) class A DP. But I need as much input from my fellow RVers as possible.

First: the unit we found is a 2011 Forest River Berkshire 390QS with 6,000 miles. After about a week of haggling we have a deal at 110,000. Thoughts on price?

Next: I am fully aware that we are now getting into a whole new world when it comes to maintaenance and reliability, and I'd be lying if I said I wasn't a little nervous. Having a Cummins engine go and setting me back 30 grand will keep me up at night. So, realistically, and on average and from your own experience, how reliable are these things (DPs in general and the Berkshire we are looking at).

Third: extended warranties. Just for peace of mind I need something (I know, I've read the threads, many say put the money in the bank and self-insure). Dealer wants me to buy a four year "American Guardian" warranty for $6500. Based on what I have read here I am thinking about forgoing that company and going with Wholesale Warranties. Thoughts, comments, suggestions?

Fourth: anything else in general I should consider or think about?

Fifth: thanks to this forum and all its great members. Just a couple of years ago we were anxious and excited about our first RV purchase... and two short years later I'm close to buying a DP. You only live once I guess
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Old 06-25-2018, 11:20 AM   #2
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We have an 2009 390QS, love the floor plan. As to paying for extended warranty, read the fine print on what it does not cover. We don't have an extended warranty. As to price, what. Engine does it have, 340 or 360? How many will be traveling with you, two great, more than that the sofa bed is terrible except for maybe small children. Looked one up online for $99.500. Buying it from a Dealer? Let me know if you have any questions. Skip
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2011: 54 days, 2012: 218 days, 2013: 175 days, 2014: 196 days
2015: 188 days, 2016: 72 days, 2017: 185 days: 2018 92 days
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Old 06-25-2018, 11:30 AM   #3
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A few other things:

How old are tires? If orginial, will be around $3,500 to replace
How old are batteries?
Do they have all the maintenance records? Oil should have been changed yearly etc.
Generator hours?

You just don't want to buy it and then have to put so it of money in it to replace items.

Skip
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2011: 54 days, 2012: 218 days, 2013: 175 days, 2014: 196 days
2015: 188 days, 2016: 72 days, 2017: 185 days: 2018 92 days
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Old 06-25-2018, 11:54 AM   #4
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Thanks, Skip!

Skip:

Thanks for your reply!

Here is the info to your questions (or at least the answers I have)

1) It has the 340 Cummins and 2500 Allison.
2) Will usually be my wife and I and our two small children (ages 2 and 4). We REALLY wanted a bunk model, but found this one and fell in love with the low miles.
4) I looked for the DOT label on all the tires. It looks like he put all new tires all around that are dated the 34th week of 2017 (I was unable to check the rear inside tires).
5) How old are batteries? I'll be honest, I have NO idea. Assuming I have to replace each and every battery, what will that set me back?
6) Do they have all the maintenance records? I did not ask for these, but I will. According to the sticker on the dash, he had the oil changed in May of 2017 at 6,200 miles (coach currently has 6,600 miles on it).
5) Generator hours? I beleive when I scrolled through the information on the digital dash read out it had Gen hours listed around 90, but I will need to double check.

Any other things I should check out? Any things that break a lot. We love the low miles, but we get the impression that this coach was barely used. I think that could be a bad thing... thoughts?
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Old 06-25-2018, 11:56 AM   #5
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Quote:
Originally Posted by barrydt102 View Post
Hello! We started two years ago in the RV world with a cute little used Evergreen Element we stumbled upon. After a year upgraded to a Keystone Cougar 32FBS and another year later we are thinking about going "all in" on our first (new to us) class A DP. But I need as much input from my fellow RVers as possible.



First: the unit we found is a 2011 Forest River Berkshire 390QS with 6,000 miles. After about a week of haggling we have a deal at 110,000. Thoughts on price?



Next: I am fully aware that we are now getting into a whole new world when it comes to maintaenance and reliability, and I'd be lying if I said I wasn't a little nervous. Having a Cummins engine go and setting me back 30 grand will keep me up at night. So, realistically, and on average and from your own experience, how reliable are these things (DPs in general and the Berkshire we are looking at).



Third: extended warranties. Just for peace of mind I need something (I know, I've read the threads, many say put the money in the bank and self-insure). Dealer wants me to buy a four year "American Guardian" warranty for $6500. Based on what I have read here I am thinking about forgoing that company and going with Wholesale Warranties. Thoughts, comments, suggestions?



Fourth: anything else in general I should consider or think about?



Fifth: thanks to this forum and all its great members. Just a couple of years ago we were anxious and excited about our first RV purchase... and two short years later I'm close to buying a DP. You only live once I guess


As for American Guardian we had them for our extended warranty when we bought our first Berkshire. They were very responsive when we had 2 claims with them. We got a partial refund when we sold the motorhome prior to the warranty expiring. When we bought our second Berkshire the dealer we purchased it from did not represent Am Guardian and found out you can only purchase that extended warranty through a dealer. We opted to self insure because of the price. Had AM Guardian been available I might have bought the extended warranty from them.

As for the quoted price it seems a little high and what No3 Put said about engine and transmission size, tires etc are valid considerations relating to the price.

You might want to have a certified RV technician do a survey on the overall condition much like with a boat it is always better to have a marine surveyor go over a used boat.

You will be very pleased with a Berkshire.
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Old 06-25-2018, 11:59 AM   #6
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Thanks!

Thanks so much for your reply! After reading horror stories on some of the forums about American Guardian, and I am investigating extended warranties on my own, and deciding whether or not to go with what the dealer is offering.

Regarding price on a 2011 Berkshire 390QS with 6,600 miles, what is a GOOD price (not an ok price, but a GOOD price) in your opinion?

I now have them down to 105,000, FYI. Still trying for lower.
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Old 06-25-2018, 12:29 PM   #7
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Smile

We have 2011 Berkshire 390RB, and have had great success. We take to Gaffney, SC every year for chassis and generator service (Rely on manufacturer). They are most knowledgeable.In addition to tires and batteries, suggest you ask about maintenance records, and generator. Good luck!
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Old 06-25-2018, 12:32 PM   #8
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Thanks, RL!

I know nothing about generators or diesel engines. I did notice when we were doing the walk thru the generator shut off (or stalled) about one minute after he started it. He went and hit the button to restart it and it stayed running for an hour or so after that during our walk thru with no other issues of it shutting off.

Does this situation sound normal or concerning? I should note the coach was just dropped off at the dealership the day before we looked at it for consignment, all of the owner's personal belongings were still in it, etc., so it was not yet through PDI or anything.
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Old 06-25-2018, 12:49 PM   #9
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You may want to have a good look at the radiator, run the engine, better still take it for a test drive. We bought our 2011 390RB and when we got it home I noticed a damp patch on the ground under the radiator. Notified the dealer straight away then took the coach to a Freightliner shop - they told me the radiator had gone. Dealer was not happy but agreed to pay, almost $3,000.

We live in Canada and the coach was bought in Canada so previous owner probable drove at some point when the roads were salted and this probably killed the radiator.

We are very happy with our unit, have had a few issues but nothing I was not able to fix myself (propane regulator blew a hole so needed replacing, Dometic thermostat packed up and needed replacing, block heater GFCI was faulty and needed replacing, washer dryer platform had given way so needed 2x4 supports, propane access door bottom hinge busted so needed replacing).

Not sure about your regulations but in Ontario I needed to take an air brake test and class D driver (CDL) license because the unit was over the 12,000Kg limit for the car license.

Take your time and go round and check EVERYTHING to make sure it is working, A/C's, heat pump, washer/dryer, microwave, inverter, TV's, slides, jacks, dash AC, etc. etc.

Dealer put 4 x new house batteries on and they were $250 each

We paid $139,000 CA$ just over a year ago and got a good deal on our trade in so were happy with the deal.

Keep asking questions
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Old 06-25-2018, 01:10 PM   #10
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Quote:
Originally Posted by RLHAMILTON View Post
We have 2011 Berkshire 390RB, and have had great success. We take to Gaffney, SC every year for chassis and generator service (Rely on manufacturer). They are most knowledgeable.In addition to tires and batteries, suggest you ask about maintenance records, and generator. Good luck!
Thanks for the information! Good to know! Can you tell me who to contact there for service? It would be nice to do a road trip down there for a general oil change, generator service, etc. When I looked up the Forest River address on the website, this is what I got:
COMPANY ADDRESS
Forest River Diesel
1800 West Hively
Elkhart, IN 46517
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